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- Tasks: Drive CRM strategies and enhance customer engagement through innovative campaigns.
- Company: Leading organisation in Lytham St Annes with a dynamic CRM team.
- Benefits: Competitive salary, BUPA healthcare, pension, life assurance, and bonuses.
- Other info: Office-based role with occasional remote work opportunities.
- Why this job: Join a collaborative team and make a real impact on customer connections.
- Qualifications: Hands-on CRM experience, strong analytical skills, and proficiency in Excel.
The predicted salary is between 30000 - 33000 £ per year.
Location: Lytham St Annes, Lancashire
Employment: Permanent
Salary: £30,000 - £33,000 plus BUPA Private Healthcare, Pension, Life assurance, Bonus and more.
We are working with a leading organisation in Lytham St Annes who are expanding their dynamic CRM team. They are now seeking a CRM Coordinator to join their IT department. In this role, you will be responsible for driving CRM strategies and playing an important role within customer connection. You’ll enhance customer acquisition, engagement and retention through campaigns via email, mail and SMS.
Core Responsibilities
- Managing and delivering CRM campaigns across all channels including BAU and wider CRM initiatives.
- Monitoring campaign performance using key metrics.
- Coordinating creative briefs, approvals, proposals, campaign timelines and more.
- Driving database growth across online and offline channels.
- Ensuring campaigns are relevant and staying up to date with latest industry trends.
- Ensuring all CRM communications adhere to channel‑specific best practice.
- Oversee and manage budgets, track spend and identify cost efficiencies.
- Work with wider teams to ensure CRM alignment.
Core Experience & Qualifications
- Excellent CRM experience with hands‑on experience in a similar role.
- Experience planning, deploying and optimising CRM campaigns and programmes.
- Strong commercial awareness with an analytical mindset.
- Strong Excel experience.
- Highly organised with attention to detail.
- Experience using ESP Bloomreach or similar.
- Experience using Google Analytics or similar.
This fantastic opportunity to join a growing and collaborative CRM team, where you will work on impactful CRM initiatives within a supportive environment. This is an office‑based role in Lytham St Annes, with occasional opportunity to work from home.
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.
CRM Coordinator in Burnley employer: Erin Associates Ltd.
Contact Detail:
Erin Associates Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Coordinator in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the CRM field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past CRM campaigns and successes. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company’s CRM strategies. Be ready to discuss how you can enhance their customer engagement and retention based on your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Coordinator in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Coordinator role. Highlight your relevant experience in managing and delivering CRM campaigns, and don’t forget to showcase your analytical skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CRM and how your skills align with our needs. Be sure to mention any experience with tools like Bloomreach or Google Analytics.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics to demonstrate how you’ve driven customer engagement and retention through successful campaigns.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Erin Associates Ltd.
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Familiarise yourself with the latest trends and tools, especially Bloomreach if you have experience with it. Being able to discuss specific campaigns you've worked on will show your expertise.
✨Showcase Your Analytical Skills
Since the role requires a strong analytical mindset, be prepared to discuss how you've used data to drive decisions in past campaigns. Bring examples of key metrics you've monitored and how they influenced your strategies.
✨Demonstrate Organisation and Attention to Detail
This position demands excellent organisation skills. Share examples of how you've managed multiple campaigns or projects simultaneously. Highlight any tools or methods you use to stay organised and ensure nothing slips through the cracks.
✨Engage with the Team Spirit
As this is a collaborative role, express your enthusiasm for teamwork. Be ready to discuss how you've worked with other departments to align CRM strategies. Showing that you value collaboration will resonate well with the interviewers.