Senior Sales and Service Advisor
Senior Sales and Service Advisor

Senior Sales and Service Advisor

Portlethen Full-Time 43200 - 72000 £ / year (est.) No home office possible
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ERIKS

At a Glance

  • Tasks: Engage with customers, process orders, and provide expert advice daily.
  • Company: ERIKS is a leading supplier of industrial products and services in the UK.
  • Benefits: Enjoy competitive pay, flexible working options, and great corporate perks.
  • Other info: This role is perfect for those passionate about customer relations and problem-solving.
  • Why this job: Join a dynamic team that values customer service and industry expertise.
  • Qualifications: Previous sales experience and strong communication skills are essential.

The predicted salary is between 43200 - 72000 £ per year.

Why join ERIKS?

Make sure to apply with all the requested information, as laid out in the job overview below.

At ERIKS UK&I, our Sales Offices are the frontline of our business, where expert knowledge meets exceptional customer service. Acting as a vital hub between our customers, suppliers, and internal teams, the Sales Offices ensure the smooth delivery of products, engineering services, and solutions that keep industry moving.

Whether it\’s providing expert advice, processing orders effici…

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Senior Sales and Service Advisor employer: ERIKS

At ERIKS UK&I, we pride ourselves on fostering a dynamic work culture that values expertise and exceptional customer service. As a Senior Sales and Service Advisor, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a supportive team environment. Located at the heart of our operations, this role offers a unique chance to engage directly with customers and suppliers, making a tangible impact on the industry.
ERIKS

Contact Detail:

ERIKS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Sales and Service Advisor

✨Tip Number 1

Familiarise yourself with ERIKS' product range and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of ERIKS on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. This is crucial for a Senior Sales and Service Advisor position, as it highlights your ability to meet customer needs effectively.

✨Tip Number 4

Stay updated on industry trends and challenges that ERIKS might face. Being knowledgeable about the market will allow you to engage in meaningful conversations during interviews and show that you're proactive.

We think you need these skills to ace Senior Sales and Service Advisor

Customer Service Excellence
Sales Techniques
Product Knowledge
Communication Skills
Problem-Solving Skills
Order Processing
Relationship Management
Negotiation Skills
Time Management
Team Collaboration
Technical Aptitude
Attention to Detail
Adaptability
Market Awareness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Sales and Service Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and provide exceptional service.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your past successes in similar roles. Emphasise your understanding of ERIKS' business model and how you can contribute to their goals.

Follow Application Instructions: Make sure to include all requested information as specified in the job overview. Double-check that you have attached all necessary documents and that your application is formatted correctly before submitting it through our website.

How to prepare for a job interview at ERIKS

✨Know the Company Inside Out

Before your interview, make sure to research ERIKS thoroughly. Understand their products, services, and the industries they serve. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.

✨Showcase Your Customer Service Skills

As a Senior Sales and Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully resolved customer issues or provided outstanding service. This will highlight your ability to meet the demands of the role.

✨Prepare for Technical Questions

Given that ERIKS operates in a technical field, be ready to answer questions related to the products and engineering services they offer. Brush up on relevant technical knowledge and be prepared to discuss how you can apply this in a sales context.

✨Demonstrate Team Collaboration

The role involves working closely with internal teams and suppliers. Be prepared to discuss your experience in collaborating with others to achieve common goals. Highlight any specific projects where teamwork led to successful outcomes.

Senior Sales and Service Advisor
ERIKS
Location: Portlethen
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