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- Tasks: Lead customer operations, manage contracts, and ensure top-notch service delivery.
- Company: A leading specialised industrial service provider in Skipton.
- Benefits: Health support, generous annual leave, and an inclusive work culture.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in procurement and a full UK/Ireland driving licence required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading specialised industrial service provider in Skipton is seeking a Customer Operations Manager to oversee customer contracts, ensuring excellent service and operational success. This role involves managing customer relationships, performance metrics, and budget responsibilities.
Candidates must have experience in procurement and a full UK/Ireland driving licence. An inclusive work culture and several perks including health support and annual leave make this an attractive opportunity.
OnSite Customer Operations Leader — KPIs & Budget in Skipton employer: ERIKS UK & Ireland
Contact Detail:
ERIKS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OnSite Customer Operations Leader — KPIs & Budget in Skipton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an OnSite Customer Operations Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer service approach and think about how your experience in procurement can add value. We want to show them that you’re not just a fit for the role, but a perfect match for their culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience with KPIs and budget management. The more you rehearse, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace OnSite Customer Operations Leader — KPIs & Budget in Skipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer operations and procurement. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Operations Manager role. We love seeing genuine enthusiasm and a clear understanding of our company values.
Showcase Your Metrics Knowledge: Since this role involves performance metrics, be sure to mention any relevant KPIs you've managed in the past. We’re keen on candidates who can demonstrate their ability to drive operational success through data.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ERIKS UK & Ireland
✨Know Your Numbers
As a Customer Operations Leader, you'll be dealing with KPIs and budgets. Make sure you brush up on relevant metrics and have examples ready that showcase your ability to manage performance effectively. This will show your potential employer that you understand the importance of data in driving operational success.
✨Showcase Your Relationship Skills
Customer relationships are key in this role. Prepare to discuss how you've successfully managed client expectations and resolved issues in the past. Use specific examples to illustrate your approach to building strong partnerships and ensuring customer satisfaction.
✨Demonstrate Procurement Experience
Since procurement experience is a must-have, be ready to talk about your previous roles involving purchasing and supplier management. Highlight any cost-saving initiatives you've led or how you've improved procurement processes to align with budget responsibilities.
✨Embrace the Company Culture
This company values an inclusive work culture, so be prepared to discuss how you contribute to a positive team environment. Share experiences where you've fostered collaboration or supported diversity in the workplace, as this will resonate well with their values.
