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- Tasks: Lead operations and optimise supply chains for our OnSite teams.
- Company: Join ERIKS, a top industrial service provider with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, health support, and a company car or allowance.
- Why this job: Make a real impact in a supportive, inclusive environment while driving operational excellence.
- Qualifications: Experience in managing high-performance teams and strong leadership skills required.
- Other info: Be part of a diverse culture where your contributions truly matter.
The predicted salary is between 36000 - 60000 £ per year.
Join ERIKS UK&I OnSite Division… Powering Industry from the Inside Out…
At ERIKS UK&I, our OnSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly.
We’re not engineers on the tools, we’re trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers\’ operations!
If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you’ll find your place with us, because we believe diverse perspectives help us build better solutions, together.
Job Location
UK Travel (Preferred Location Derby/Stoke/Manchester)
About the Role
Responsible for the delivery of operational, commercial and service excellence across a defined set of contracts.
- From contract award, placing ERIKS in the best position to succeed, working in collaboration with the new business, operational excellence and implementation teams.
- Responsible for ensuring each OnSite is operating to the ERIKS standard and audited through the relevant procedures. Such commitment to be evidenced through site visits, customer meetings and regional level discussions
- Responsible for delivering the Auditing Action Plan for each OnSite Location (as created by the Operational Excellence Lead) and sharing monthly updates with the customer as part of the Monthly Service Review
- Responsible for OnSite Stakeholder management through KPI attendance, regular Customer interactions and Auditing Pulse Survey Completion
- Responsible for driving regionally lead Employee Engagement messages and initiatives
- Commercial responsibility for the budget, leadership of Workstream Initiatives to support revenue generation, identification and delivery of commercial betterment (SOW, margin enhancement)
- Primary point of contact for issue escalation outside of OnSite
- Risk prevention management via oversight of team and contract performance
- Supporting contract renegotiations and demonstrating continuous improvement to support the ERIKS partnership
- A positive role model for, and leader of their team, ensuring that reporting team members have clearly defined roles and objectives, are fully trained in the supporting resources required to fulfil their role and are motivated to achieve the required standards of performance.
Working Hours
Mon – Fri: 08:00am – 17:00pm
Total Hours: 40
Breaks: 60 mins
Key Skills, Experience & Requirements
- Experience of managing high performance team
- Strong team player with a desire to support the delivery of common business goals
- Sets and maintains high standards of work, experienced in the management and delivery of operational excellence
- Monitors performance against deadlines and milestones
- Strong leadership skills with a proven ability to inspire and motivate a team
- Communication and inter-personal skills, including written, oral and presentational
- Focuses on customer needs and satisfaction
- Innovative
- Listens, consults others and communicates proactively
What’s in it for you?
Time Off That Works for You
- 25 days’ annual leave + bank holidays
- Option to buy up to 5 extra days
- 1 paid wellbeing day per year
Health & Wellbeing
- Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support
- Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy
- Medical second opinions, lifestyle coaching, and wellness discounts
Security & Support
- Company sick pay from day one
- Contributory pension scheme
- Group income protection (after qualifying period)
- Life assurance
Extra Perks
- Company car or allowance
- Non-Contractual Bonus
- Private Medical – Employee Only Cover
- Cycle to Work scheme
- Enhanced Maternity, Paternity & Adoption leave
- Fertility leave and support
Who are we?
We’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.
With 170 sites across the UK and Ireland, you’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are.
We’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward.
We’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren’t just words, they’re central to who we are and how we grow. If you\’re looking for purpose, opportunity, and a place to belong, you’ll find it here.
So… what are you waiting for?
Let’s build something remarkable together.
ERIKS is an Equal Opportunities Employer.
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Regional Operations Manager employer: ERIKS UK & Ireland
Contact Detail:
ERIKS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ERIKS through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding ERIKS' values and mission. Think about how your experience aligns with their focus on operational excellence and customer satisfaction. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves optimising supply chains, be ready to discuss specific examples of how you've tackled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing high-performance teams and delivering operational excellence. We want to see how your skills align with our mission at ERIKS!
Showcase Your Leadership Skills: In your application, don’t forget to mention specific examples of how you've inspired and motivated your team. We love seeing candidates who can lead by example and drive engagement!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your achievements and how they relate to the role. We appreciate clarity just as much as you do!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Let’s get started on this journey together!
How to prepare for a job interview at ERIKS UK & Ireland
✨Know the Company Inside Out
Before your interview, dive deep into ERIKS UK&I's mission and values. Understand their OnSite Division and how they optimise the industrial supply chain. This knowledge will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to set high standards and drive operational excellence. Be ready to discuss specific challenges and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage stakeholder relationships. Think of scenarios where you've had to handle issues or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and ERIKS' future plans. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.