Internal Sales Advisor

Why join ERIKS?
At ERIKS UK&I, our Sales Offices are the frontline of our business, where expert knowledge meets exceptional customer service. Acting as a vital hub between our customers, suppliers, and internal teams, the Sales Offices ensure the smooth delivery of products, engineering services, and solutions that keep industry moving.

Whether it\’s providing expert advice, processing orders efficiently, or coordinating solutions that meet our customers\’ unique needs, our Sales Offices play a crucial role in delivering the exceptional service ERIKS is known for. We work closely with our field sales, engineering, and supply chain teams to keep industry moving… literally

If you\’re driven by delivering great customer experiences, thrive in a fast-paced environment, and enjoy being part of a collaborative, customer-focused team, then this is your opportunity to make a difference at ERIKS.

Location:
Pensnett

About the Role:

• Initiating, developing, and maintaining customer relationships.
• Establishing customer requirements.
• Preparing, submitting, and following up customer quotations.
• Order processing.
• Providing basic levels of technical support on the products/services available from ERIKS (Full training provided).
• Introducing customers to new products/services.
• Providing market leading levels of customer service
• Proactively calling down traders and prospect customers to generate additional business.

Hours of Work:
Mon – Fri – 08:30 – 17:30

Break: 60 mins

40 hours per week

Key Skills, Experience & Requirements:

• Strong written and verbal communication skills
• Positive \’can-do\’ attitude
• Ability to communicate effectively at all levels
• Administrative Skills – Confident and able to work with Microsoft packages such as outlook and excel
• Knowledge of a similar industry is preferable but not essential
• Experience within a sales environment preferred

What\’s in it for you?
Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:

Time Off That Works for You

• 25 days\’ annual leave + bank holidays
• Option to buy up to 5 extra days
• 1 paid wellbeing day per year

Health & Wellbeing

• Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support
• Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy
• Medical second opinions, lifestyle coaching, and wellness discounts

Security & Support

• Company sick pay from day one
• Contributory pension scheme
• Group income protection (after qualifying period)
• Life assurance

Extra Perks

• Cycle to Work scheme
• Enhanced Maternity, Paternity & Adoption leave
• Fertility leave and support

Who are we?
We\’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.

With 170 sites across the UK and Ireland, you\’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are.

We\’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward.

We\’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren\’t just words, they\’re central to who we are and how we grow. If you\’re looking for purpose, opportunity, and a place to belong, you\’ll find it here.

So… what are you waiting for?
Let\’s build something remarkable together.

ERIKS is an Equal Opportunities Employer.