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- Tasks: Lead a dynamic team in stores and inventory management, ensuring top-notch customer service.
- Company: Join ERIKS, a leading industrial service provider dedicated to making industry work better.
- Benefits: Enjoy 25 days holiday, wellness support, and a contributory pension scheme.
- Why this job: Be part of a supportive community where your contributions make a real difference every day.
- Qualifications: Strong knowledge of inventory systems and a passion for excellent customer service required.
- Other info: Remote GP appointments and unlimited mental health support available.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Location: Kitt Green, Wigan
About the role:
- Line manager responsibility for an onsite stores and inventory team
- Deputise for the Customer Operations Manager through any periods of absence
- Proactive support and development of direct reports
- Ability to translate best in class stores management principles to specific Stores Improvement Plans, driving continuous improvements through the stores and inventory teams
- Understanding and managing customer risk through management of stocked inventory via regular min/max reviews with customer and proactive obsolescence management with suppliers
- Ensure key standard operating processes contributing to the successful running of stores operations and delivery of stores related contractual requirements should be documented and in place including daily, weekly, monthly checklists as appropriate
- Ensure the stores team are aware of and deliver at all times, excellent standards of customer service within the stores environment inclusive of timed requests
Working Hours:
- Mon - Fri: 8.30am - 17.30pm
- Weekly Hours: 40
- Breaks: 60 min
About you:
You will have strong general knowledge of stores operations and inventory management systems and principles and be understanding of best-in-class stores management, not to mention have appreciation and understanding of the importance of excellent customer service.
Key skills & Experiences:
- Methodical and process driven approach to delivery of stores standards
- Strong team player with a desire to deliver the highest standards of customer service
- Strong leadership skills with ability to inspire and motivate a team
- Ability to plan appropriately to deliver continuous improvement initiatives
Your offer:
We also offer a very competitive salary and a range of benefits including:
- 25 days plus bank holidays annual holiday entitlement
- Ability to purchase an additional 5 days holiday subject to scheme rules
- Contributory Pension Scheme
- Bike to Work Scheme
- Life Assurance
- Up to 1 day’s paid leave to concentrate on your wellbeing
- A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support
- Unlimited mental health support from qualified mental healthcare professionals
- 24/7, unlimited remote GP appointments
- Six 1-2-1 nutritional video consultations per year
- Six 1-2-1 digitally delivered personal training sessions per year
- 360 Wellbeing Score
- Physiotherapy
- Medical second opinions
- Savings and discounts for savings on weekly costs
- On-demand wellness content
- Company Sick Pay from day 1
- Group Income Protection after a period of sickness absence
- Long service recognition
- Free unlimited access to LinkedIn Learning
- Free ERIKS Branded workwear
- Free Eye tests
About us:
We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”. Our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
Why ERIKS?
With 170 sites across the UK and Ireland, a supportive environment is never far away. At ERIKS, we’re committed to building a community – it’s the people you work with, it’s the support you receive from your manager, it’s the technical specialism that is at the core of everything we do.
If you’re passionate about solving complex customer challenges, then ERIKS is the right place for you. Because here, everyone has the chance to make remarkable a reality.
Stores & Inventory Supervisor employer: ERIKS Group
Contact Detail:
ERIKS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores & Inventory Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in inventory management systems. Being knowledgeable about current technologies and methodologies will not only impress during interviews but also show your commitment to continuous improvement.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team or improved customer service standards, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Network with professionals in the stores and inventory sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position at ERIKS.
✨Tip Number 4
Research ERIKS thoroughly, including their values and mission. Understanding their commitment to making 'industry work better' will help you tailor your discussions and demonstrate that you're a great cultural fit for the company.
We think you need these skills to ace Stores & Inventory Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in stores operations and inventory management. Use specific examples that demonstrate your leadership skills and ability to deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your methodical approach and team player mentality.
Highlight Continuous Improvement Initiatives: Showcase any past experiences where you successfully implemented continuous improvement initiatives in inventory management or stores operations. This will demonstrate your proactive support and development capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ERIKS Group
✨Showcase Your Leadership Skills
As a Stores & Inventory Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired and motivated them to achieve high standards.
✨Understand Inventory Management Principles
Make sure you have a solid grasp of inventory management systems and best practices. Be ready to discuss how you would implement these principles in the role, particularly in relation to customer risk management and obsolescence.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to share specific instances where you went above and beyond to ensure customer satisfaction, and how you plan to instil this mindset within your team.
✨Prepare for Process-Driven Questions
Expect questions about your methodical approach to stores operations. Think of examples that highlight your ability to create and follow checklists and standard operating procedures, ensuring smooth operations and continuous improvement.