Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer operations and ensure top-notch service delivery.
- Company: A leading engineering supply company with a focus on excellence.
- Benefits: Competitive salary and comprehensive benefits package.
- Why this job: Make a real difference in customer satisfaction and operational efficiency.
- Qualifications: Strong customer service and procurement experience required.
- Other info: Join a dynamic team and grow your career in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading engineering supply company is seeking a Customer Operations Manager to oversee contractual execution and ensure excellent service delivery. The role involves managing relationships with key stakeholders, achieving operational objectives, and enhancing efficiency in stores management.
The ideal candidate has strong customer service and procurement experience, with skills in KPI management and operational excellence. This position offers a competitive salary and a comprehensive benefits package.
OnSite Customer Operations Leader in Enfield employer: ERIKS Group
Contact Detail:
ERIKS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OnSite Customer Operations Leader in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering supply industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their key stakeholders and think about how you can enhance efficiency in stores management. This will show them you’re serious about the role and ready to hit the ground running.
✨Tip Number 3
Practice your customer service scenarios! Be ready to discuss how you've handled challenging situations in the past. Highlight your procurement experience and how it ties into achieving operational objectives—this is what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace OnSite Customer Operations Leader in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and procurement experience. We want to see how your skills align with the role of Customer Operations Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for overseeing contractual execution and enhancing efficiency. Let us know how you’ve managed relationships with stakeholders in the past.
Showcase Your KPI Management Skills: Since this role involves KPI management, be sure to include specific examples of how you've successfully tracked and improved KPIs in previous positions. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at ERIKS Group
✨Know Your Customer Operations
Make sure you understand the ins and outs of customer operations, especially in an engineering supply context. Brush up on your knowledge of service delivery processes and how to manage relationships with key stakeholders.
✨Showcase Your KPI Management Skills
Be prepared to discuss specific KPIs you've managed in previous roles. Bring examples of how you've used data to drive operational excellence and improve efficiency in stores management.
✨Demonstrate Your Customer Service Experience
Highlight your customer service experience during the interview. Share stories that illustrate your ability to handle challenging situations and maintain strong relationships with clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and their expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
