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For Companies At a Glance
- Tasks: Provide 24/7 emergency support and assist with tools administration.
- Company: Join Ericsson, a leader in innovative telecom solutions.
- Benefits: Work in a diverse team and enjoy opportunities for growth.
- Why this job: Be part of a creative team solving real-world challenges.
- Qualifications: Fluency in English and Russian; tech background preferred.
- Other info: Ericsson values diversity and is an Equal Opportunity Employer.
The predicted salary is between 24000 - 36000 £ per year.
Join our Team
As RPCM Specialist, your responsibilities are:Â
Emergency Support 24/7 Front Office 1st Line Support
Tools administration and assistance
Performance reporting and statistics
To succeed in this role, you should have:
Fluency in English, Russian
Technical educational background preferred – Telecom or IT related
Good knowledge of Microsoft Office tools, mostly of Excel
Proven problem solving, troubleshooting and communication skills
Accuracy and detail-oriented mindset
Ability to work under pressure and to perform routine tasks
Professional mindset with strong ability to prioritize, manage time and deliver results
Strong team player mindset with high interpersonal skills
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
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What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.
RPCM Agent - Tallinn, Estonia, Paid role employer: Ericsson
Contact Detail:
Ericsson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RPCM Agent - Tallinn, Estonia, Paid role
✨Tip Number 1
Familiarize yourself with the specific tools and technologies used in emergency support and front office operations. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Practice your problem-solving and troubleshooting skills through real-life scenarios or simulations. Being able to showcase your ability to handle pressure and resolve issues effectively will set you apart from other candidates.
✨Tip Number 3
Highlight your teamwork and interpersonal skills by sharing examples of successful collaborations in past roles. Ericsson values a strong team player mindset, so demonstrating your ability to work well with others is crucial.
✨Tip Number 4
Stay updated on the latest trends in telecom and IT, as well as any relevant news about Ericsson. Showing that you are informed about the industry and the company can give you an edge during discussions.
We think you need these skills to ace RPCM Agent - Tallinn, Estonia, Paid role
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the RPCM Agent position. Highlight the key responsibilities and required skills, such as fluency in English and Russian, technical background, and proficiency in Microsoft Office tools.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the job requirements. Emphasize your problem-solving abilities, communication skills, and any experience in telecom or IT.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the RPCM Specialist position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professional to make a strong impression.
How to prepare for a job interview at Ericsson
✨Showcase Your Technical Skills
Since a technical educational background is preferred, be prepared to discuss your knowledge in Telecom or IT. Highlight any relevant experience and be ready to answer technical questions that may arise.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past situations where you successfully solved problems or troubleshot issues. This will showcase your proven problem-solving skills and ability to work under pressure.
✨Highlight Your Communication Skills
Effective communication is key for this role. Practice articulating your thoughts clearly and concisely, especially in English and Russian, as fluency in both languages is required.
✨Emphasize Teamwork and Interpersonal Skills
Ericsson values a strong team player mindset. Be ready to share experiences where you collaborated with others, managed time effectively, and contributed to achieving team goals.
