## Platform Support Engineer 1st LineHorseferry Road, SW London,London,United Kingdom## The roleThis is a critical role in maintaining the health and performance of platforms that support live broadcast services. Your technical understanding, attention to detail and ownership of incidents will help ensure issues are resolved efficiently, service improvements are delivered continuously and customer commitments are met.Success in this role will be measured through strong SLA performance, customer satisfaction and the ongoing efficiency of platform support.* An understanding of linear and non-linear broadcast systems.* Excellent customer focus, communication and collaboration skills.* Strong analytical and problem-solving capabilities, with good commercial awareness.* Clear and confident written and verbal communication skills.* Resilience, flexibility and the ability to remain effective under pressure.* The ability to work independently while contributing positively to a collaborative team.* Curiosity and enthusiasm for learning about emerging technologies and platforms.At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.Data Privacy AgreementI agree that my CV can be used to identify skills and experience for job matching and application, and the recruitment team may reach out for job opportunities purposes.I understand that my personal data will be processed in accordance with.
Platform Support Engineer 1st Line Horseferry Road, SW London,London,United Kingdom Service Delivery employer: Ericsson AB
Ericsson AB is an attractive employer due to its commitment to innovation and technology leadership. Employees enjoy a collaborative work environment and opportunities to engage with cutting-edge projects in telecommunications and AI. The company's focus on professional development ensures that team members can grow their skills and advance their careers.
