At a Glance
- Tasks: Maintain and enhance platforms for live broadcast services, resolving issues efficiently.
- Company: Join Ericsson, a leader in innovative technology and diverse culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on collaboration and continuous learning.
- Why this job: Be part of a team pushing boundaries and solving real-world challenges.
- Qualifications: Technical understanding of broadcast systems and strong problem-solving skills.
The predicted salary is between 25650 - 31350 £ per year.
## Platform Support Engineer 1st Line Horseferry Road, SW London, London, United Kingdom## The role This is a critical role in maintaining the health and performance of platforms that support live broadcast services.
Your technical understanding, attention to detail and ownership of incidents will help ensure issues are resolved efficiently, service improvements are delivered continuously and customer commitments are met.
Success in this role will be measured through strong SLA performance, customer satisfaction and the ongoing efficiency of platform support.* An understanding of linear and non-linear broadcast systems.* Excellent customer focus, communication and collaboration skills.* Strong analytical and problem-solving capabilities, with good commercial awareness.* Clear and confident written and verbal communication skills.* Resilience, flexibility and the ability to remain effective under pressure.* The ability to work independently while contributing positively to a collaborative team.* Curiosity and enthusiasm for learning about emerging technologies and platforms.
At Ericsson, you ́ll have an outstanding opportunity.
The chance to use your skills and imagination to push the boundaries of what ́s possible.
To build solutions never seen before to some of the world's toughest problems.
You ́ll be challenged, but you won't be alone.
You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do.
We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity Employer.
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Platform Support Engineer 1st Line Horseferry Road, SW London,London,United Kingdom Service Delivery employer: Ericsson AB
Ericsson AB is an attractive employer due to its commitment to innovation and technology leadership. Employees enjoy a collaborative work environment and opportunities to engage with cutting-edge projects in telecommunications and AI. The company's focus on professional development ensures that team members can grow their skills and advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Support Engineer 1st Line Horseferry Road, SW London,London,United Kingdom Service Delivery
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ericsson AB values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ericsson AB might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ericsson AB!
✨Direct Apply to Ericsson AB
Let's not forget to apply directly through the Ericsson AB website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Platform Support Engineer 1st Line Horseferry Road, SW London,London,United Kingdom Service Delivery
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ericsson AB.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ericsson AB. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ericsson AB
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
