Ericsson AB in London is seeking a proactive specialist to ensure the health and performance of live broadcast platforms, owning incidents and driving rapid resolution to minimise impact on customers.
You will collaborate with engineering and support teams, communicate clearly with customers, and continuously seek improvements to services while staying calm under pressure.
This is a 12-month fixed-term contract based in London, with a focus on SLAs, customer satisfaction and resilient operations.
Live Broadcast Platform Support Engineer 1st Line - 12m FTC employer: Ericsson AB
Ericsson AB is an attractive employer due to its commitment to innovation and technology leadership. Employees enjoy a collaborative work environment and opportunities to engage with cutting-edge projects in telecommunications and AI. The company's focus on professional development ensures that team members can grow their skills and advance their careers.
