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- Tasks: Deliver top-notch customer service and ensure safety for residents at a vibrant London Dock.
- Company: Join Premier Estates, an award-winning managing agent with a focus on communication and customer satisfaction.
- Benefits: Enjoy a flexible rota, health cashback plan, career development support, and 22 holiday days.
- Why this job: Be part of a dynamic team in a stunning location with excellent facilities and growth opportunities.
- Qualifications: Strong communication skills, team player, proficient IT skills, and an SIA Licence required.
- Other info: Work in a beautiful environment with access to private gardens, gym, and more.
The predicted salary is between 30385 - 30385 £ per year.
Location: London Dock - 12 Arrival Square, London E1W 2AA
Working pattern: 4 Days On, 4 Days Off
Salary: £30,385 per annum (depending on experience)
Contract: Full-time, Permanent
About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principle of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits:
- Working in a small team, with a flexible rota
- Westfield Health cash back plan
- Support your career development
- Employee referral scheme
- Team Uniform
- 22 Holiday Days
- Discretionary bonus
Job Description: London Dock is situated in the heart of Wapping, just moments from Tower Bridge, the Tower of London, St Katharine Docks, and the city. London Dock features 7.5 acres of beautifully landscaped open spaces, a magnificent choreographed central water feature and 1,800 high quality new homes. The development benefits from private gardens and exceptional facilities including private screening room, spa and gym suite, squash court, virtual golf course and 24-hour concierge.
Responsibilities will include, but are not limited to:
- Deliver excellent customer service to our residents
- Be responsible for all deliveries
- Issue keys
- Carry out patrols
- Monitor CCTV
- Liaising with contractors
Please Note: You will be provided with the relevant guidance and support to be successful in the role.
What We Ask From You:
- Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside/outside of the organization.
- Excellent team player
- Proficient IT Skills
- Strong Multi-Tasking Ability
- Ability to grasp new concepts quickly
- Be in possession of an SIA Licence
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Concierge/Security in London employer: Erickson IT
Contact Detail:
Erickson IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge/Security in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Premier Estates. You never know who might give you a heads-up about an opportunity or refer you directly!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security. Think about scenarios where you've excelled in communication or teamwork, as these are key for the Concierge/Security role.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from Premier Estates, let them know why you're excited about working at London Dock and how you can contribute to their amazing team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Premier Estates family.
We think you need these skills to ace Concierge/Security in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Concierge/Security role. Highlight your customer service skills and any relevant experience, especially if you've worked in similar environments before. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail, so let’s see your best work!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Erickson IT
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Concierge/Security position. Familiarise yourself with the key tasks like delivering excellent customer service, monitoring CCTV, and carrying out patrols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Concierge/Security professional, strong communication is crucial. Prepare examples from your past experiences where you effectively communicated with clients or team members. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Team Spirit
Since you'll be working in a small team, it's important to highlight your ability to collaborate. Think of instances where you've successfully worked as part of a team, and be ready to discuss how you contribute to a positive team environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the role might face. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.