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For Companies At a Glance
- Tasks: Lead the operational management of a vibrant residential estate and ensure exceptional service delivery.
- Company: Join Premier Estates, an award-winning managing agent with a diverse property portfolio.
- Benefits: Enjoy 25 days annual leave, health cashback plan, and career development support.
- Why this job: Make a real impact in a dynamic environment while building lasting relationships.
- Qualifications: Minimum 2 years in residential block management; strong communication and leadership skills required.
- Other info: Flexible working hours and opportunities for professional growth in a supportive team.
The predicted salary is between 60000 - 70000 £ per year.
Location: The Northern Quarter (TNQ) Capitol Way, London, NW9 0HX
Working Hours: Monday to Friday 0900 - 1730
Salary: £60,000 - £70,000 per annum (depending on experience)
Contract: Full-time, Permanent
About Us
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits
- Westfield Health cashback plan
- 25 days of annual leave
- Working in a small team, with a flexible rota
- Support your career development
- Employee referral scheme
- Team Uniform*
- Discretionary bonus
Job Description
The development comprises five buildings made up of 460 apartments, along with retail and leisure amenities, secure car / bicycle parking, a gym, crèche, and landscaped courtyards. TNQ is arranged around four large private courtyards, elevated 40 feet above street level and landscaped with mature trees, planted borders, water features, and contemporary stonework. The development is located just a short walk from Colindale Underground station.
Key Responsibilities
- Responsible for the day-to-day operational running of the estate.
- You will be an exceptional communicator, exceeding residents' expectations and ability to forge valued relationships with the client and stakeholders.
- Undertake a detailed inspection of the whole development each day and record matters requiring further action and attention within the Duty Occurrence Book.
- Task and monitor the duties of site-based staff to ensure that work specifications and service levels are met.
- Monitor the performance of regular routine contractors (e.g. M&E contractors, grounds maintenance and communal area cleaners).
- Assist with planning, specifying and tendering cyclical maintenance, major repairs and routine contracts.
- Monitor works to completion; liaising with residents / contractors / specialist advisers as appropriate.
- Experience with overseeing mobilisation and occupying of new phased elements of the developments, including commercial and residential units.
- Monitor to completion insurance claims.
- Actively take action to remedy breaches of the lease, nuisance, Landlord and Tenant legislation, general requests, queries, etc.
- Assist with the collection of service charges and other payments required by the lease.
- Instigate arrears procedures when required.
- Responsible for full compliance with financial management, legal and regulatory practices and codes of conduct, health & safety, client and management KPIs and general best practice.
- To effectively lead, with the ability to mentor, delegate and be organised to deliver on often conflicting priorities and tasks.
What We Ask From You
- You must have strong residential block property / estate management experience, having worked in a similar role for a minimum of 2 years.
- Experience managing large and complex estates for high profile clients.
- TPI qualification will be desirable.
- Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organization.
- Inspirational leader with a proven track record of successfully managing teams.
- Proficient IT Skills
- Strong Multi-Tasking Ability
Eligibility
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates.
Development Manager employer: Erickson IT
Contact Detail:
Erickson IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Development Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Premier Estates and understanding their values and projects. Tailor your responses to show how your experience aligns with their mission of effective communication and customer service. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences managing large estates and how you've exceeded client expectations. We love hearing about real-life examples that showcase your leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Premier Estates. Let’s get you that Development Manager position!
We think you need these skills to ace Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Development Manager role. Highlight your relevant experience in residential block property management and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your communication skills and experience with managing large estates.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving service levels or successfully managing a project, we love to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Erickson IT
✨Know the Company Inside Out
Before your interview, take some time to research Premier Estates. Understand their values, mission, and the specifics of the TNQ development. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Development Manager, exceptional communication is key. Prepare examples from your past experiences where you successfully managed relationships with clients or stakeholders. Be ready to demonstrate how you can exceed residents' expectations through effective communication.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle conflicts. Think of scenarios where you've had to manage multiple priorities or resolve issues within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Highlight Your Leadership Experience
Since the role requires leading a team, be prepared to discuss your leadership style and experiences. Share specific instances where you mentored or delegated tasks effectively, and how you ensured your team met service levels and client expectations.
