At a Glance
- Tasks: Lead daily operations of a vibrant community hub and enhance its impact.
- Company: Join a beloved Edinburgh charity dedicated to community care and support.
- Benefits: Enjoy 30 days annual leave, flexible working, and a 40% café discount.
- Other info: Be part of an ambitious team with exciting plans for the future.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in venue operations and strong team management skills required.
The predicted salary is between 30000 - 40000 £ per year.
Help shape the future of one of Edinburgh's most loved community hubs. The Eric Liddell Community is a thriving care charity and community hub based in the heart of Morningside. Every year, we welcome over 80,000 visitors through our doors, provide specialist support for people living with dementia and unpaid carers, host hundreds of community activities, and generate vital income through our café, room hire, office rentals and community facilities.
We're looking for an experienced and proactive Interim Community Hub Operations Manager to lead the day-to-day operation of our Community Hub while helping us prepare for the future. This is an exciting opportunity for someone who enjoys combining operational leadership with practical problem-solving and improvement. You'll oversee our front desk, café and caretaking teams, ensure our building remains safe and welcoming, and help us identify new ways to maximise the impact, sustainability and income-generating potential of our Hub.
About the role
- Lead the day-to-day operation of our busy Community Hub
- Manage front desk, café and caretaking functions
- Oversee health & safety, facilities management and compliance
- Support room hire, office rental and tenant relationships
- Drive operational improvements and strengthen systems and processes
- Help identify opportunities to increase income and improve the use of our building and spaces
- Lead and support a dedicated team of staff and volunteers
- Contribute to the future development and sustainability of The Eric Liddell Community
About you
- Experience managing building or venue operations within a community, hospitality, charity or public-facing environment
- Strong facilities management and health & safety knowledge
- Experience leading and motivating teams
- Excellent organisational and problem-solving skills
- Commercial awareness and a focus on value for money
- Experience managing multiple priorities simultaneously
- Confidence working with a wide range of stakeholders, customers, tenants, contractors and volunteers
- A positive, collaborative and approachable leadership style
You'll be someone who enjoys improving systems, spotting opportunities and helping people work together effectively.
Why join us?
This is a chance to play a key role in a respected Edinburgh charity at an exciting point in its development. You'll be joining an organisation with ambitious plans for the future, a strong reputation for care and community impact, and a commitment to creating a place where no one feels lonely or isolated.
Benefits
- 30 days annual leave (inclusive of public holidays), pro-rata
- Employer matched pension contribution
- Occupational sick pay
- Death in service benefit
- Flexible working arrangements
- TOIL policy
- 40% discount in Café
- Connect Edinburgh Leisure Community Access Card
Interim Community Hub Operations Manager employer: Eric Liddell Community
The Eric Liddell Community is an exceptional employer, offering a unique opportunity to lead operations in a beloved community hub in the heart of Edinburgh. With a strong commitment to employee well-being, we provide generous benefits such as 30 days of annual leave, flexible working arrangements, and a supportive work culture that fosters collaboration and growth. Join us in making a meaningful impact while enjoying a fulfilling career in a vibrant and caring environment.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Community Hub Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the community and hospitality sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on the perfect role for you.
✨Tip Number 2
Get involved in local events! Attend community gatherings or workshops related to charity and operations management. This not only boosts your visibility but also helps you meet potential employers and learn about job openings firsthand.
✨Tip Number 3
Showcase your skills online! Update your LinkedIn profile with relevant experiences and achievements. Share posts about community initiatives or operational improvements you've been part of – it’s a great way to catch the eye of hiring managers.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to make a difference. Make sure to highlight your leadership experience and problem-solving skills in your application to stand out from the crowd.
We think you need these skills to ace Interim Community Hub Operations Manager
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your love for community work shine through! We want to see how your experience aligns with our mission at The Eric Liddell Community. Share specific examples of how you've made a difference in similar roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling. Use bullet points if it helps to organise your thoughts!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Interim Community Hub Operations Manager. Mention specific responsibilities from the job description that you’re excited about and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Eric Liddell Community
✨Know the Community Hub Inside Out
Before your interview, take some time to research The Eric Liddell Community. Understand its mission, the services it offers, and the challenges it faces. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Style
As an Interim Community Hub Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated teams in the past. Highlight any specific strategies you've used to improve team dynamics or operational efficiency.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles, particularly in community or hospitality settings, and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Commercial Awareness
The role requires a focus on income generation and sustainability. Be ready to discuss your experience with budget management, fundraising, or any initiatives you've led that increased revenue. Showing that you understand the financial aspects of running a community hub will set you apart.
