Job Description
Bompard is looking for a full-time Supervisor (40 hours/week) for our Hampstead store.
The position is available immediately.
Main Responsibilities:
Client Experience & Sales Leadership
- Lead by example in delivering a premium, personalised client experience, from the warm welcome to the farewell at the door
- Support, coach and motivate the team to achieve outstanding service standards
- Handle complex client situations and build lasting loyalty
- Monitor individual and team sales performance, providing regular feedback
Product Knowledge & Brand Representation
- Maintain expert knowledge of the full product range (quality, care, past collections, styling)
- Train the team in product knowledge and selling techniques
- Embody the brand's image, values and standards at all times
Boutique Organisation & Visual Standards
- Keep the boutique immaculate (sales floor, stockroom and shared areas)
- Uphold merchandising standards and support visual updates
Stock Management
- Oversee deliveries and product checks
- Monitor stock levels, help prevent stock loss and follow up on special orders
- Help coordinate regular stock counts
Operations & Team Management
- Assist with scheduling and daily team organisation
- Support opening and closing procedures in line with company and security policies
- Foster a positive, collaborative and high-performing team spirit
Sales Performance
- Own daily, weekly and monthly sales targets
- Analyse performance indicators and implement action plans to meet and exceed KPIs
Qualifications
- Previous experience in retail supervision, preferably in premium or luxury fashion
- Strong leadership and interpersonal skills
- Passion for client service and high-quality products such as cashmere
- Proactive, organized, and results-driven
Additional Information
By joining Bompard, you become part of a French company renowned for its quality and unique cashmere expertise.
Ready to take on this challenge ?
We look forward to meeting you and sharing this adventure with you in London !
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Supervisor M.F - Hampstead employer: ERIC BOMPARD
Bompard is an exceptional employer, offering a refined and supportive working environment that celebrates the art of cashmere craftsmanship. With genuine opportunities for career development and a focus on sustainability, employees can thrive in a culture that values authenticity and elegance. Located in the vibrant King's Road area of London, team members enjoy being part of a prestigious French brand while contributing to a legacy of quality and innovation.
