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- Tasks: Provide top-notch 2nd and 3rd line IT support to customers.
- Company: Established IT Managed Services company with a trusted reputation.
- Benefits: Competitive salary, modern office, and opportunities for career advancement.
- Why this job: Join a dynamic team and enhance your IT skills in a supportive environment.
- Qualifications: Experience in IT support and a passion for customer service.
- Other info: Beautifully refurbished offices located in the heart of Chandlers Ford.
The predicted salary is between 36000 - 60000 £ per year.
Established and trusted IT Managed Services company have an urgent requirement for a number of experienced customer focused Second and Third Line IT Support Engineers to join their team based at their beautifully refurbished offices located perfectly in Chandlers Ford.
My client is an ISO accredited growing managed IT support company.
Senior IT Support Engineer in Eastleigh employer: Eriban Business Services Ltd
Contact Detail:
Eriban Business Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in managed services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of past projects or challenges you've tackled in 2nd and 3rd line support to impress the hiring team.
✨Tip Number 3
Tailor your approach! Research the company’s values and culture, then align your answers during interviews to show you're a perfect fit. We want to see how you can contribute to their growth and customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior IT Support Engineer in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd and 3rd line IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your customer-focused approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StudySmarter. Share specific examples of your past experiences that relate to the role.
Showcase Your Technical Skills: We’re looking for someone with solid technical know-how. Be sure to list relevant certifications and technologies you’ve worked with. This will help us see your expertise right away!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at Eriban Business Services Ltd
✨Know Your Tech Inside Out
As a Senior IT Support Engineer, you'll need to demonstrate your expertise in both 2nd and 3rd line support. Brush up on common issues, troubleshooting techniques, and the latest technologies relevant to the role. Be ready to discuss specific scenarios where you've successfully resolved complex problems.
✨Showcase Your Customer Focus
This role requires a strong customer service mindset. Prepare examples of how you've gone above and beyond for clients in previous positions. Highlight your communication skills and ability to explain technical concepts to non-technical users, as this will be crucial in a managed services environment.
✨Familiarise Yourself with ISO Standards
Since the company is ISO accredited, it’s beneficial to understand what that entails. Research the relevant ISO standards and think about how they apply to IT support. Being able to discuss how you can contribute to maintaining these standards will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and the specific challenges they face in IT support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
