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- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand known for elegant and sustainable women's wear.
- Benefits: Enjoy a permanent part-time role with opportunities for growth and a vibrant team culture.
- Why this job: Be part of a transformative brand that values creativity, customer connection, and sustainability.
- Qualifications: Previous retail experience is a plus; a passion for fashion and strong customer service skills are essential.
- Other info: Immediate start available; perfect for students seeking flexible work in a stylish setting.
The predicted salary is between 15600 - 21600 £ per year.
Innovative and audacious, ERES is a French luxury brand, the ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. Since then, ERES has been developing its wardrobe with lingerie, home wear, beach wear, and active wear. Based in Paris and designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable, and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands, and hotels), 2 ERES e-commerce sites, and 15 digital platforms.
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
Because of your position as Sales Consultant, your responsibilities include, but are not limited to, the following aspects:
- Brand Image: Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, the collections, and the stocks. Support the other Sales assistants.
A first experience in a similar role within the fashion retail industry is a plus. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy.
ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
Sales Assistant Immediate Start (Permanent) employer: ERES
Contact Detail:
ERES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Immediate Start (Permanent)
✨Tip Number 1
Familiarise yourself with ERES as a brand. Understand their values, product offerings, and the unique selling points of their collections. This knowledge will help you engage with customers authentically and demonstrate your passion for the brand.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various situations on the shop floor and showcase your ability to provide a memorable customer experience.
✨Tip Number 3
Network with current or former employees of ERES if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your adaptability and customer service mindset during any interactions with the hiring team. Share examples of how you've successfully navigated changes in a retail environment, as this aligns with ERES's evolving business model.
We think you need these skills to ace Sales Assistant Immediate Start (Permanent)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with ERES as a luxury brand. Highlight your understanding of their products, values, and customer experience in your application to show that you align with their image.
Tailor Your CV: Make sure your CV reflects relevant experience in fashion retail or customer service. Emphasise any previous roles where you acted as a brand ambassador or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your sales skills. Mention specific examples of how you've maximised sales or built long-term customer relationships in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at ERES
✨Understand the Brand
Before your interview, take some time to research ERES and its product offerings. Familiarise yourself with their collections, brand values, and the luxury market. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged customers in the past. Be ready to share specific examples of how you've maximised sales and built long-term relationships with clients.
✨Emphasise Customer Service
Since the role requires a strong customer service mindset, think of instances where you've gone above and beyond for a customer. Highlight your ability to adapt to different situations and maintain a positive attitude, even in challenging circumstances.
✨Demonstrate Flexibility and Curiosity
ERES is undergoing transformation, so it's important to show that you're adaptable and open to change. Discuss how you've embraced new challenges in previous roles and express your enthusiasm for contributing to the evolving business model.
