At a Glance
- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand known for elegant and sustainable women's fashion.
- Benefits: Enjoy a permanent part-time role with opportunities for growth and a vibrant team culture.
- Why this job: Be part of a transformative brand that values creativity, sustainability, and customer connection.
- Qualifications: Previous experience in fashion retail is a plus; strong customer service skills are essential.
- Other info: Start ASAP and become an ambassador for a brand that celebrates women's allure and comfort.
ROLE TYPE: Part-time – Permanent contract
REPORTING TO: Store Manager
START: Asap
Innovative and audacious, ERES is a French luxury brand, the ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. Since then, ERES has been developing its wardrobe with lingerie, home wear, beach wear, and active wear. Based in Paris and designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable, and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands, and hotels), 2 ERES e-commerce sites, and 15 digital platforms.
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
Because of your position as Sales Consultant, your responsibilities include, but are not limited to, the following aspects:
- Brand Image: Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, the collections, and the stocks. Support the other Sales assistants.
A first experience in a similar role within the fashion retail industry is a plus.
Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy.
ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
Sales Advisors- Start ASAP (Permanent) employer: ERES
Contact Detail:
ERES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisors- Start ASAP (Permanent)
✨Tip Number 1
Familiarise yourself with ERES and its brand values. Understanding their commitment to luxury, comfort, and sustainability will help you connect with the brand during your interactions.
✨Tip Number 2
Brush up on your sales techniques, particularly those relevant to the fashion retail industry. Being able to demonstrate your knowledge of effective sales strategies can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you provided exceptional service, as this is crucial for a role that focuses on creating memorable customer experiences.
✨Tip Number 4
Stay updated on current fashion trends and ERES collections. Showing that you are knowledgeable about their products and how they fit into the broader market can impress your interviewers.
We think you need these skills to ace Sales Advisors- Start ASAP (Permanent)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with ERES as a luxury brand. Research their collections, values, and customer service philosophy to demonstrate your knowledge in your application.
Tailor Your CV: Highlight any relevant experience in fashion retail or customer service. Emphasise skills that align with the role, such as sales techniques and brand ambassador qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the luxury retail environment. Mention how you can contribute to enhancing the customer experience at ERES.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully engaged with customers in previous roles. Highlight your ability to adapt to changing environments and your commitment to excellent service.
How to prepare for a job interview at ERES
✨Know the Brand Inside Out
Before your interview, make sure you research ERES thoroughly. Understand their product lines, brand values, and recent developments. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit for their luxury image.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged with customers. Be ready to share specific examples of how you've maximised sales and built long-term relationships in past roles, especially in fashion retail.
✨Emphasise Customer Service Excellence
ERES values a strong customer service mindset. Be prepared to talk about how you prioritise customer satisfaction and adapt to different customer needs. Highlight any experiences where you went above and beyond to create a memorable shopping experience.
✨Demonstrate Flexibility and Curiosity
Given that ERES is undergoing transformation, it's important to show your adaptability. Discuss how you've navigated changes in previous roles and express your enthusiasm for learning and growing within a dynamic retail environment.