At a Glance
- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand redefining women's fashion.
- Benefits: Gain valuable retail experience and work in a stylish boutique atmosphere.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a transformative brand and make a real impact on customer satisfaction.
- Qualifications: Previous retail experience is a plus; strong customer service skills are essential.
The predicted salary is between 20000 - 25000 € per year.
ROLE TYPE - Full-time Temporary contract
REPORTING TO Store Manager
DATES: Asap until end of September
Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms.
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
Because of your position as Sales Consultant, your responsibilities include, but are not limited to the following aspects:
- Brand Image: Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, of the collections and the stocks. Support the other Sales assistants.
A first experience in a similar role within the fashion retail industry is a plus.
Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy.
ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
Sales Assistant Full Time (m/w) in London employer: ERES
ERES is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to express their passion for fashion and luxury. With a focus on personal growth and development, ERES offers unique opportunities for career advancement within the dynamic environment of Paris, allowing you to thrive while contributing to a brand that values elegance, comfort, and sustainability. Join us to be part of a transformative journey in the luxury retail sector, where your contributions will help shape the future of our iconic brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Full Time (m/w) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into ERES's collections and values. This way, you can show off your passion for the brand and how you can embody its image as a Sales Assistant.
✨Tip Number 2
Practice your sales techniques! Brush up on the ERES Art of Sale methods and think about how you can create memorable experiences for customers. Role-play with a friend to get comfortable with your pitch.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what it takes to succeed at ERES. Plus, it might just give you an edge in your application!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ERES team and ready to contribute to our exciting transformation.
We think you need these skills to ace Sales Assistant Full Time (m/w) in London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you’re excited about the ERES brand and how you can contribute to creating that unique customer experience we value.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in retail and customer service. We want to see how your skills align with our brand image and sales techniques!
Craft a Memorable Cover Letter:Your cover letter is your chance to tell us your story. Be genuine and express how you can embody the role of a Brand Ambassador. Remember, we’re looking for someone who can connect with our customers and enhance their shopping experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at ERES!
How to prepare for a job interview at ERES
✨Know Your Brand Inside Out
Before the interview, dive deep into ERES's history, values, and product offerings. Familiarise yourself with their collections and understand what makes their brand unique. This knowledge will not only impress your interviewers but also help you articulate how you can embody the brand's image as a Sales Assistant.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you went above and beyond to create memorable experiences for customers. This will demonstrate your strong customer service mindset, which is crucial for this role.
✨Master the Art of Sale Techniques
Brush up on sales techniques that align with ERES's approach. Be ready to discuss how you would apply these techniques in real-life scenarios. Showing that you understand the 'Art of Sale' will highlight your readiness to contribute to the team and maximise sales.
✨Embrace Change and Adaptability
Given that ERES is undergoing transformation, be prepared to discuss how you handle change in a retail environment. Share examples of how you've adapted to new challenges or shifts in strategy in previous roles. This will show your flexibility and alignment with ERES's evolving business model.
