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- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand redefining women's fashion.
- Benefits: Gain valuable retail experience and work in a stylish boutique atmosphere.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a transformative brand and make a real impact on customer satisfaction.
- Qualifications: Previous retail experience is a plus; strong customer service skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
ROLE TYPE - Full-time Temporary contract
REPORTING TO Store Manager
DATES: Asap until end of September
Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms.
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
Because of your position as Sales Consultant, your responsibilities include, but are not limited to the following aspects:
- Brand Image: Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, of the collections and the stocks. Support the other Sales assistants.
A first experience in a similar role within the fashion retail industry is a plus.
Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy.
ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
Full time Sales Assistant - Immediate start in London employer: ERES
Contact Detail:
ERES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full time Sales Assistant - Immediate start in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with ERES's collections and values. When you walk into that interview, show them you’re not just another candidate but someone who truly understands and embodies the brand.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell ERES products to a customer. Role-play with a friend or in front of the mirror. The more confident you are in your sales skills, the better you'll shine during the interview.
✨Tip Number 3
Be ready to showcase your customer service mindset. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create that unique and memorable experience ERES is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ERES team. Let’s get you that job!
We think you need these skills to ace Full time Sales Assistant - Immediate start in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or knowledge about luxury brands, especially ERES, to show us you’re the perfect fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your sales skills and customer service mindset, and don’t forget to mention any previous experience in fashion retail that aligns with what we’re looking for.
Be Authentic: We want to get to know the real you! Use a friendly tone in your application and share personal anecdotes that reflect your personality and how you connect with customers. This will help us see how you can embody the ERES brand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with ERES.
How to prepare for a job interview at ERES
✨Know the Brand Inside Out
Before your interview, dive deep into ERES's history, values, and product offerings. Familiarise yourself with their collections and understand what makes their brand unique. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their brand image.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged customers in the past. Think of specific examples where you maximised sales or created memorable customer experiences. Highlighting your ability to adapt to different customer needs will resonate well with the role.
✨Emphasise Customer Service Mindset
ERES values a strong customer service mindset, so be ready to share instances where you went above and beyond for a customer. Discuss how you handle challenging situations and ensure customer satisfaction, as this aligns perfectly with their goal of establishing long-term relationships.
✨Be Ready for Change
Since ERES is undergoing transformation, demonstrate your flexibility and curiosity about adapting to new retail environments. Share your thoughts on how you can contribute to their evolving business model and show enthusiasm for being part of their journey.