At a Glance
- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand under the CHANEL Group.
- Benefits: Gain valuable retail experience and work in a stylish, supportive atmosphere.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a transformative brand and make a real impact on customer satisfaction.
- Qualifications: Previous retail experience is a plus; strong communication and customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
ROLE TYPE: Part-time – Temporary contract
REPORTING TO: Store Manager
LOCATION: London - Motcomb
DATES: June to September
COMPANY PROFILE: Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES was acquired by the CHANEL Group. Since then, ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris and designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations.
THE POSITION: Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
RESPONSIBILITIES:
- Brand Image: Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look. Act as a Brand Ambassador on the Boutique floor, ensuring a perfect welcome and a quality of service worthy of a luxury environment. Share your expertise with customers and teams.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, the collections and the stocks. Know and follow the KPIs. Develop and work with the customer file. Support the other Sales assistants.
- Operations: Master the management of the cash desk. Permanently ensure compliance with merchandising guidelines, the tidiness of the counters and fitting rooms. Participate in the reception of goods, stock management and boutique reorders.
PROFILE: A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy. Structured, organized, and shows initiative.
At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
ERES London - Sales Advisor Temporary employer: ERES
ERES is an exceptional employer that values the well-being of its employees while fostering a collaborative and dynamic work environment. Located in the heart of London, our boutique offers a unique opportunity to engage with luxury fashion and develop your sales skills in a supportive atmosphere, where every team member is encouraged to contribute and grow. With a commitment to sustainability and elegance, ERES not only provides a memorable customer experience but also invests in the personal and professional development of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land ERES London - Sales Advisor Temporary
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into ERES's history, values, and product lines. This will not only impress the hiring team but also help you connect with their vision and show that you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! Since this role is all about providing a unique customer experience, think of ways to demonstrate your sales skills during the interview. Role-play scenarios where you can showcase your ability to engage customers and represent the brand.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Advisor. This could give you an edge and help you tailor your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ERES family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace ERES London - Sales Advisor Temporary
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you’re excited about the ERES brand and how you can contribute to creating that unique customer experience we value.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight any previous experience in retail or customer service, and don’t forget to mention your understanding of luxury brands and their standards.
Be Authentic:We want to get to know the real you! Don’t be afraid to show your personality in your application. Share your experiences and what makes you a great fit for the Sales Advisor role at ERES.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining the ERES team!
How to prepare for a job interview at ERES
✨Know Your Brand
Before the interview, dive deep into ERES's history, values, and product offerings. Familiarise yourself with their unique style and how they position themselves in the luxury market. This knowledge will not only impress your interviewers but also help you articulate how you can embody the brand's image.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged customers. Think of specific examples where you’ve maximised sales or built long-term relationships. Highlighting your understanding of the 'Art of Sale' techniques will show that you're ready to contribute to ERES's success.
✨Emphasise Customer Service Mindset
ERES values excellent communication and empathy, so be ready to share instances where you've gone above and beyond for a customer. Demonstrating your ability to create memorable experiences will resonate well with the interviewers and align with their commitment to customer well-being.
✨Dress the Part
As a potential Sales Advisor for a luxury brand, your appearance matters. Dress elegantly and in line with ERES's aesthetic for the interview. This not only shows your understanding of the brand but also reflects your commitment to maintaining the impeccable look expected on the boutique floor.
