At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand redefining women's fashion.
- Benefits: Enjoy a competitive salary, employee discounts, and a vibrant work culture.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of a transformative brand and make a real impact on customer satisfaction.
- Qualifications: Previous retail experience is a plus; strong customer service skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms.
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
Because of your position as Sales Consultant, your responsibilities include, but are not limited to the following aspects:
- Brand Image: Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, of the collections and the stocks. Support the other Sales assistants.
- Customer Service Mindset: Show curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy.
ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
Full - Time Sales Assistant (Retail) in City of London employer: ERES
ERES is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to express their passion for fashion and luxury. With a commitment to employee growth and development, ERES offers unique opportunities to enhance your skills in a dynamic retail environment while being part of a brand that prioritises sustainability and customer experience. Located in the heart of Paris, working with ERES means being part of a transformative journey in the luxury sector, where your contributions directly impact the brand's evolution and success.
StudySmarter Expert Advice🤫
We think this is how you could land Full - Time Sales Assistant (Retail) in City of London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into ERES's collections and values. This way, you can show off your passion for the brand and how you can embody its image on the shop floor.
✨Tip Number 2
Practice your sales techniques! Brush up on the ERES Art of Sale methods and think about how you can create memorable experiences for customers. Role-play with a friend or family member to get comfortable with your pitch.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at industry events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Show your flexibility! Retail is always changing, so be ready to adapt. Think of examples from your past experiences where you’ve successfully navigated change, and be prepared to share them during your interview.
We think you need these skills to ace Full - Time Sales Assistant (Retail) in City of London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you’re excited about the ERES brand and how you can contribute to creating that unique customer experience we’re all about.
Highlight Relevant Experience:If you've got experience in retail or customer service, make sure to mention it! We want to see how your past roles have prepared you to be a fantastic Sales Assistant at ERES.
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your voice come through in your writing!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at ERES
✨Know the Brand Inside Out
Before your interview, dive deep into ERES's history, values, and product lines. Familiarise yourself with their collections and understand what makes their brand unique. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being a part of their team.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged customers in the past. Think of specific examples where you went above and beyond to create memorable customer experiences. Highlighting your ability to adapt to different customer needs will resonate well with the role.
✨Emphasise Customer Service Mindset
ERES values strong customer service, so be ready to share your approach to providing exceptional service. Discuss how you handle difficult situations or complaints, and demonstrate your flexibility in adapting to changing retail environments. This will show that you can maintain the luxury standards expected by the brand.
✨Be Passionate and Energetic
During the interview, let your passion for fashion and the ERES brand shine through. Show enthusiasm for the role and the opportunity to contribute to the brand's transformation. A positive attitude and genuine excitement can make a lasting impression on your interviewers.
