At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand under the CHANEL Group.
- Benefits: Gain valuable experience in fashion retail with a competitive salary.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be a part of a stylish team and represent a prestigious brand.
- Qualifications: Previous retail experience is a plus; strong communication skills are essential.
The predicted salary is between 22000 - 26000 € per year.
ROLE TYPE - Full-time Temporary contract
REPORTING TO Store Manager
LOCATION London - Motcomb
DATES: Asap until end of September
COMPANY PROFILE
Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES was acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris, designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms.
THE POSITION
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
RESPONSIBILITIES
- Brand Image
- Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look.
- Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Share your expertise with the customers and with the teams.
- Sales skills
- Master and observe the ERES Art of Sale techniques.
- Have a perfect knowledge of ERES, of the collections and the stocks.
- Know and follow the KPIs.
- Develop and work with the customer file.
- Support the other Sales assistants.
- Operations
- Master the management of the cash desk.
- Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms.
- Participate in the reception of goods, stock management and boutique reorders.
PROFILE
A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy. Structured, organized, shows initiative.
Sales Advisor - ERES London employer: ERES - Groupe Chanel
ERES is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to express their creativity and passion for luxury fashion. Located in the heart of London, our boutique offers a unique opportunity to engage with a diverse clientele while benefiting from comprehensive training and development programmes that promote personal and professional growth. Join us to be part of a prestigious brand backed by the CHANEL Group, where your contributions are valued and rewarded in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - ERES London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into ERES's history, values, and product lines. This will not only impress your interviewers but also help you connect with their vision and show that you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! Since the role is all about providing a unique customer experience, think of ways to demonstrate your sales skills during the interview. Role-play scenarios where you can showcase your ability to engage customers and build relationships.
✨Tip Number 3
Dress the part! As a potential Sales Advisor for a luxury brand, your appearance matters. Make sure to present yourself impeccably, reflecting the brand's image. This shows that you understand the importance of aesthetics in the fashion retail industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and reinforce your enthusiasm for the role.
We think you need these skills to ace Sales Advisor - ERES London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Mention any relevant experience or knowledge about luxury brands, especially ERES, to show us you’re the perfect fit for our team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your customer service skills and any previous retail experience that aligns with what we’re looking for at ERES.
Be Authentic:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining the ERES family!
How to prepare for a job interview at ERES - Groupe Chanel
✨Know Your Brand
Before the interview, dive deep into ERES's history, values, and product lines. Understand what makes their swimwear and lingerie unique. This knowledge will help you demonstrate your passion for the brand and show that you're ready to represent it as a Brand Ambassador.
✨Master the Art of Sale
Familiarise yourself with luxury sales techniques, especially those relevant to ERES. Think about how you can create memorable customer experiences and be prepared to discuss your previous sales successes. Show them you can maximise sales while maintaining the brand's high standards.
✨Dress the Part
Since ERES is all about luxury and elegance, make sure your outfit reflects that. Dress smartly and in line with the brand’s aesthetic. This not only shows your understanding of the brand image but also sets the tone for your professionalism during the interview.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and empathy, as these are crucial for building long-term relationships with clients. Be ready to role-play a scenario to showcase your approach to customer service.
