Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand under the CHANEL Group.
- Benefits: Enjoy a competitive salary, employee discounts, and a vibrant work culture.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of a transformative brand that values creativity and collaboration.
- Qualifications: Previous retail experience is a plus; strong communication and customer service skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
ROLE TYPE - Full Time Permanent contract
REPORTING TO Store Manager
LOCATION London - Motcomb
DATES: Asap
COMPANY PROFILE
Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES was acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris, designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms.
THE POSITION
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
RESPONSIBILITIES
- Brand Image: Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look. Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment. Share your expertise with the customers and with the teams.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, of the collections and the stocks. Know and follow the KPIs. Develop and work with the customer file. Support the other Sales assistants.
- Operations: Master the management of the cash desk. Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms. Participate in the reception of goods, stock management and boutique reorders.
PROFILE
A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy. Structured, organized, shows initiative.
At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
ERES London - Sales associate employer: ERES - Groupe Chanel
Contact Detail:
ERES - Groupe Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERES London - Sales associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with ERES's collections, values, and unique selling points. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or in front of the mirror. The more comfortable you are with your sales techniques, the more confident you'll be during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former ERES employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and show your genuine interest in the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ERES team. So, get that application in and let’s make it happen!
We think you need these skills to ace ERES London - Sales associate
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about why you’re excited about ERES and how you connect with our brand values. We want to see your personality and enthusiasm for the role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Associate position. Highlight any relevant experience in retail or customer service, and don’t forget to mention your understanding of luxury brands. We appreciate attention to detail!
Be Authentic: We value authenticity at ERES, so be yourself in your application. Share your unique experiences and what makes you a great fit for our team. We’re looking for genuine individuals who can connect with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows you’re keen on joining the ERES family. We can’t wait to hear from you!
How to prepare for a job interview at ERES - Groupe Chanel
✨Know Your Brand
Before stepping into the interview, make sure you’re well-versed in ERES's history, values, and product offerings. Familiarise yourself with their unique style and how they position themselves in the luxury market. This will not only show your genuine interest but also help you align your answers with the brand's ethos.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully engaged customers. Think of specific examples where you’ve gone above and beyond to create memorable customer experiences. Highlighting your understanding of the 'Art of Sale' techniques will resonate well with the interviewers.
✨Emphasise Customer Service Mindset
ERES values excellent communication and empathy, so be ready to demonstrate these qualities. Share stories that illustrate your ability to connect with customers and adapt to their needs. This will show that you can embody the brand ambassador role they’re looking for.
✨Dress the Part
Since ERES is a luxury brand, your appearance matters. Dress elegantly and in line with the brand’s aesthetic for the interview. This not only reflects your understanding of their image but also sets the tone for how you’ll represent the brand on the boutique floor.