At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join Eres, a prestigious brand known for its elegance and quality.
- Benefits: Full-time permanent role with opportunities for growth and development.
- Other info: Dynamic team environment with a focus on personal initiative and adaptability.
- Why this job: Be a brand ambassador and make lasting connections with customers.
- Qualifications: Experience in fashion retail is a plus; strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
ROLE TYPE - Full Time Permanent contract
REPORTING TO Store Manager
LOCATION London - Motcomb
DATES: Asap
THE POSITION
Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres.
RESPONSIBILITIES
- Brand Image
- Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look.
- Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment.
- Share your expertise with the customers and with the teams.
- Sales skills
- Master and observe the Eres Art of Sale techniques.
- Have a perfect knowledge of Eres, of the collections and the stocks.
- Know and follow the KPI’s.
- Develop and work with the customer file.
- Support the other Sales assistants.
- Operations
- Master the management of the cash desk.
- Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms.
- Participate in the reception of goods, in stock management and in boutique reorders.
PROFILE
A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy. Structured, organized, shows initiative.
ERES London - Sales Advisor employer: ERES - Groupe Chanel
Eres London is an exceptional employer that prioritises creating a unique and memorable experience for both customers and employees. With a strong emphasis on luxury service, our work culture fosters collaboration and personal growth, offering extensive training and development opportunities in the heart of London. Join us to be part of a prestigious brand where your contributions are valued and rewarded, all while working in a vibrant and dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land ERES London - Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Eres' collections and values. This way, you can show off your knowledge and passion for the brand, making you stand out as a true ambassador.
✨Tip Number 2
Practice your sales techniques! Brush up on the Eres Art of Sale methods and think about how you can apply them in real-life scenarios. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills.
✨Tip Number 3
Showcase your customer service mindset! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your empathy and ability to create memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Eres team. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace ERES London - Sales Advisor
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that connect you to the Eres brand and its values. We want to see your enthusiasm for creating memorable customer experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your previous retail experience and any sales skills that align with the responsibilities mentioned in the job description. We appreciate a personal touch!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and passion without sifting through unnecessary fluff. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows you’re keen on joining the Eres team. We can’t wait to hear from you!
How to prepare for a job interview at ERES - Groupe Chanel
✨Know Your Brand Inside Out
Before the interview, make sure you research Eres thoroughly. Understand their collections, brand values, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and show that you're ready to represent it as a Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you can create memorable experiences for customers, as this is key to the role. Be ready to discuss how you would handle different customer scenarios with empathy and professionalism.
✨Dress the Part
Since you'll be representing a luxury brand, your appearance matters. Dress smartly and in line with the brand's image for the interview. This not only shows that you understand the importance of presentation but also gives a glimpse of how you would look on the boutique floor.
✨Be Ready to Discuss Sales Techniques
Familiarise yourself with the Eres Art of Sale techniques and be prepared to discuss how you would apply them. Think about your previous sales experiences and how you achieved your targets. Showing that you can meet KPIs and develop customer relationships will set you apart from other candidates.
