At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join Eres, a prestigious brand known for its elegance and quality.
- Benefits: Full-time permanent role with opportunities for growth and development.
- Other info: Dynamic team atmosphere with a focus on personal and professional development.
- Why this job: Be a brand ambassador and make lasting connections with customers.
- Qualifications: Experience in fashion retail is a plus; strong communication skills are essential.
The predicted salary is between 25000 - 32000 € per year.
ROLE TYPE - Full Time Permanent contract
REPORTING TO Store Manager
LOCATION London - Motcomb
DATES: Asap
THE POSITION
Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres.
RESPONSIBILITIES
- Brand Image
- Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look.
- Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment.
- Share your expertise with the customers and with the teams.
- Sales skills
- Master and observe the Eres Art of Sale techniques.
- Have a perfect knowledge of Eres, of the collections and the stocks.
- Know and follow the KPI’s.
- Develop and work with the customer file.
- Support the other Sales assistants.
- Operations
- Master the management of the cash desk.
- Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms.
- Participate in the reception of goods, in stock management and in boutique reorders.
PROFILE
A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy. Structured, organized, shows initiative.
ERES London - Sales Advisor employer: ERES - Groupe Chanel
Eres London is an exceptional employer that prioritises creating a unique and memorable experience for both customers and employees. With a strong emphasis on luxury service, our work culture fosters collaboration and personal growth, offering extensive training and development opportunities in the heart of London. Join us to be part of a prestigious brand where your contributions are valued and rewarded, all while working in a vibrant and dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land ERES London - Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Eres' collections and values. This way, you can show off your knowledge and passion for the brand, making you stand out as a true ambassador.
✨Tip Number 2
Practice your sales techniques! Brush up on the Eres Art of Sale methods and think about how you can apply them in real-life scenarios. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills.
✨Tip Number 3
Showcase your customer service mindset! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your empathy and ability to create memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Eres team and ready to contribute to the brand's success.
We think you need these skills to ace ERES London - Sales Advisor
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that connect you to the Eres brand and its values. We want to see your enthusiasm for creating memorable customer experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your previous retail experience and any skills that align with the responsibilities mentioned in the job description. We appreciate when applicants take the time to show us they understand what we're looking for!
Be Professional Yet Approachable:While we love a friendly tone, remember to keep it professional. Use clear language and check for any spelling or grammar mistakes. Your application is your first impression, so let’s make it a good one!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ERES - Groupe Chanel
✨Know Your Brand Inside Out
Before the interview, make sure you research Eres thoroughly. Understand their brand values, collections, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and show that you're ready to represent it as a Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you can create memorable experiences for customers, as this is key for the role. Be ready to discuss how you would handle different customer scenarios with empathy and professionalism.
✨Dress the Part
Since you'll be representing a luxury brand, it's essential to dress appropriately for the interview. Opt for smart, stylish attire that reflects the brand's image. This not only shows your understanding of the fashion retail environment but also demonstrates your commitment to maintaining an impeccable look.
✨Be Ready to Discuss Sales Techniques
Familiarise yourself with the Eres Art of Sale techniques and be prepared to discuss how you would apply these in your role. Think about your previous sales experiences and how you achieved your targets. Showing that you understand KPIs and can work towards them will impress your interviewers.
