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For Companies At a Glance
- Tasks: Help customers maximise their business potential using Sage X3 and X3CloudDocs.
- Company: Join the UK's longest-standing Sage X3 partner with over 450 years of combined expertise.
- Benefits: Enjoy a hybrid work model and various corporate perks.
- Why this job: Be part of a mission-driven team that values innovation and customer success.
- Qualifications: No specific qualifications required; just a passion for helping others and learning.
- Other info: This role is based in Fleet, offering a blend of remote and in-office work.
The predicted salary is between 36000 - 60000 £ per year.
Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution and they are recruiting for a Sage X3 Support Consultant in a hybrid role that is based in the Fleet area.
The company are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementatio…
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Locations
Support Consultant - Hybrid employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Consultant - Hybrid
✨Tip Number 1
Familiarise yourself with Sage X3 and Sage Intacct. Understanding these platforms will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and what they look for in a Support Consultant.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved customer issues. This will demonstrate your problem-solving skills and customer service experience.
✨Tip Number 4
Research the company's proprietary solutions like X3CloudDocs. Being knowledgeable about their products will set you apart and show that you're proactive.
We think you need these skills to ace Support Consultant - Hybrid
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Support Consultant, particularly in relation to Sage X3 and Sage Intacct. Highlight any relevant experience you have with these systems in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your expertise in customer support and any technical knowledge related to Sage products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers unlock their business potential. Mention specific examples of how you've successfully supported clients in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at ErecruitSmart
✨Know Your Sage Products
Familiarise yourself with Sage X3 and Sage Intacct, as well as the proprietary X3CloudDocs solution. Understanding these products will not only show your interest but also demonstrate your ability to support customers effectively.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in support roles, especially if you've worked with ERP systems or similar software. Use specific examples to illustrate how you've helped clients overcome challenges.
✨Showcase Problem-Solving Skills
Support consultants often face unexpected issues. Prepare to discuss scenarios where you've successfully resolved problems for clients, focusing on your analytical and troubleshooting skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer support and their use of Sage products. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
