Senior Administrator

Senior Administrator

York Full-Time 20000 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate training requests, manage client relationships, and ensure timely bookings.
  • Company: Join a leading UK provider of Managed Training Services with 28 years of excellence.
  • Benefits: Enjoy a competitive salary, opportunities for progression, and a supportive work environment.
  • Why this job: Be part of a fun team that values relationships and takes pride in delivering top-notch service.
  • Qualifications: Attention to detail, client-focused experience, and proficiency in Microsoft Excel and Word required.
  • Other info: This role requires a DBS check and offers a dynamic, fast-paced work environment.

The predicted salary is between 20000 - 24000 £ per year.

We have an excellent opportunity to join an expanding market leader as a Senior Administrator, working in a fast-moving environment in Doncaster where you will develop strong relationships with a dedicated portfolio of clients and own the process for delivering a best-in-class service.

About the company
Our client is one of the UKs leading providers of a Managed Training Service, where organisations can exclusively source every type of learning solution. Clients include local authorities, metropolitan police service, central government, the NHS, and large private sector organisations. As a national training provider with an enviable pedigree of 28 years delivering excellent training to the public and corporate sectors, they also hold centre status with several awarding bodies for providing qualifications.

About the role
As Senior Administrator you will:

  • Coordinate and process the receipt of training requests and bookings
  • Accurately complete the booking process in a timely manner
  • Collate and support data management, MI and evaluation in line with client service level agreements
  • Develop a strong relationship with the client base
  • Ensure you have a solution focused approach in a fast-moving environment
  • This vacancy is subject to a DBS check
  • About the person
    As a Senior Administrator you must be / have:

  • High attention to detail and accuracy
  • Experience delivering client focused solutions to customer needs
  • Proven ability to manage multiple accounts at a time
  • A dynamic and structured approach to problem solving and decision making
  • Good work ethic and a determination to get the job done right first time
  • Proficiency in the use of Microsoft excel, and word software programs
  • Ability to build good relationships with customers
  • Self-motivation and flexible in work approach
  • A strong desire to continue to learn and develop your skills and a commitment to continuous improvement
  • Why them?
    If you’re a fun and friendly person who values good relationships and takes absolute pride in everything you do, and you want to be part of their success story – then we’d like to hear from you today!

    About the rewards
    This position of Senior Administrator is a full-time permanent role, with an attractive salary of circa £20,000 to £24,000 per annum depending on experience with opportunities for progression.

    Senior Administrator employer: ErecruitSmart

    Join a dynamic and supportive team as a Senior Administrator in Doncaster, where your contributions will directly impact our clients' success. With a strong focus on employee development and a culture that values collaboration and excellence, we offer competitive salaries and clear pathways for career progression. Be part of a leading training provider with a rich history of delivering exceptional service to both public and private sectors, ensuring a rewarding and fulfilling work experience.
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    Contact Detail:

    ErecruitSmart Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Administrator

    ✨Tip Number 1

    Familiarise yourself with the Managed Training Service sector. Understanding the specific needs and challenges faced by clients in this industry will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.

    ✨Tip Number 2

    Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for interviews.

    ✨Tip Number 3

    Prepare examples of how you've successfully managed multiple accounts or projects in the past. Being able to articulate your experience in a structured manner will showcase your ability to handle the dynamic environment mentioned in the job description.

    ✨Tip Number 4

    Highlight your proficiency in Microsoft Excel and Word during any discussions. Consider preparing a brief demonstration of your skills or discussing specific projects where these tools were essential, as this will reinforce your capability to meet the technical requirements of the role.

    We think you need these skills to ace Senior Administrator

    Attention to Detail
    Client Relationship Management
    Data Management
    Time Management
    Problem-Solving Skills
    Proficiency in Microsoft Excel
    Proficiency in Microsoft Word
    Self-Motivation
    Flexibility
    Communication Skills
    Organisational Skills
    Ability to Work Under Pressure
    Continuous Improvement Mindset
    Dynamic Approach to Work

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Administrator role. Emphasise your attention to detail, client-focused solutions, and proficiency in Microsoft Excel and Word.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully managed multiple accounts and delivered client-focused solutions in previous roles.

    Highlight Continuous Improvement: In your application, express your commitment to continuous learning and development. Share any relevant training or certifications that demonstrate your dedication to improving your skills.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at ErecruitSmart

    ✨Showcase Your Attention to Detail

    As a Senior Administrator, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature led to successful outcomes, especially in managing client requests or data.

    ✨Demonstrate Client-Focused Solutions

    Be ready to discuss how you've previously delivered solutions tailored to client needs. Highlight specific instances where you went above and beyond to ensure client satisfaction.

    ✨Prepare for Problem-Solving Scenarios

    Expect questions that assess your problem-solving skills. Think of situations where you had to manage multiple accounts or resolve issues quickly, and explain your structured approach to these challenges.

    ✨Emphasise Your Commitment to Continuous Improvement

    The company values self-motivation and a desire to learn. Share your personal development goals and any relevant training or skills you've pursued to enhance your capabilities as an administrator.

    Senior Administrator
    ErecruitSmart
    Location: York
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