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- Tasks: Lead finance and insurance strategies for luxury vehicles at Porsche Centre Mayfair.
- Company: Join the iconic Porsche Retail Group, known for excellence and innovation.
- Benefits: Competitive salary, generous holiday, and exclusive employee perks.
- Why this job: Be part of a passionate team shaping the future of luxury automotive finance.
- Qualifications: Experience in automotive finance and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 40000 - 76000 ÂŁ per year.
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world\’s most iconic brands and join Porsche Centre Mayfair. To apply for this role, you must have experience within a previous automotive Finance & Insurance (F&I) role.
Role
Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Mayfair optimises every opportunity to achieve the Centre\’s Finance, Insurance and Valued Added Product Targets.
You\’ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers\’ vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations.
Responsibilities
- Ensure all customers are fully qualified and offered relevant value-added products
- Engage all retail customers with finance/product presentations and record referrals accurately
- Support target setting and monitor Sales Executives\’ F&I performance
- Coach sales executives on finance referrals
- Maintain accurate F&I data for forecasting and performance tracking
- Manage VWFS Finance Renewals and maintain related platforms and campaigns
- Handle customer concerns promptly, following FCA complaint procedures and Porsche standards
- Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform
Minimum Qualifications
- Proven experience within a previous F&I focused automotive role
- Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO)
- Knowledge of Anti-Money Laundering (\”AML\”) and mitigation of AML risk in a high value retail environment
- Knowledge/ understanding of the motor industry and applicable regulatory environment
- Highly organised, able to identify gaps and opportunities in business performance
- Excellent communication and negotiation skills
- Valid driver\’s license and ability to drive
Experience / skills required (desirable)
- A track record of performing within a fast paced, customer-facing, luxury retail environment
- Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook)
- Sound understanding of industry processes
- Specialist Automotive Finance (SAF) Expert or Advanced accreditation
- Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.
PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer
- OTE of ÂŁ76,000 with ability to overachieve and basic salary of ÂŁ40,000.
- 33 days holiday (Including BH)
- 8.00am to 6.00pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm
- Option of a VW Group Vehicle at preferential leasing rates
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
- Life Assurance
- DC Pension Scheme
- Employee Assistance Program – support and advice on issues impacting your wellbeing
- Dedicated mental health champions
Centre
Porsche Mayfair is the only Porsche Studio Concept Centre in the UK. Nestled in a prime location right across from the stunning Green Park and surrounded by a variety of luxury retail brands and restaurants. We offer our amazing staff subsidised parking just a short walk away or Green Park tube is within a 2-minute walk.
Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.
Applying
Please note that eRecruitSmart is advertising the role of Retail Transaction Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
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Retail Transaction Manager - Mayfair in London) employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Transaction Manager - Mayfair in London)
✨Tip Number 1
Network like a pro! Connect with people in the automotive industry, especially those who work at Porsche or similar companies. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Porsche’s values, their latest products, and the specifics of the Retail Transaction Manager role. This will help you show that you’re not just another candidate but someone who genuinely cares about the brand.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to finance and insurance in the automotive sector. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Transaction Manager - Mayfair in London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Transaction Manager role. Highlight your experience in automotive Finance & Insurance, and don’t forget to mention any relevant qualifications or achievements that align with what we’re looking for.
Showcase Your Skills: We want to see your communication and negotiation skills shine through. Use specific examples from your past roles to demonstrate how you’ve successfully coached teams or handled customer concerns, especially in a luxury retail environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Porsche Centre Mayfair.
How to prepare for a job interview at ErecruitSmart
✨Know Your F&I Products Inside Out
Make sure you brush up on your knowledge of Finance & Insurance products before the interview. Be prepared to discuss how these products can benefit customers and how you can coach the sales team to effectively present them.
✨Showcase Your Customer Experience Skills
Since customer experience is key in this role, think of examples from your past where you've gone above and beyond for a customer. Highlight your ability to handle concerns promptly and maintain compliance with regulations.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you identify gaps and opportunities in business performance. Share specific strategies you've used in previous roles to optimise processes and improve results.
✨Prepare for Regulatory Questions
Given the importance of FCA compliance, review the relevant regulations and be prepared to discuss how you've ensured adherence in your previous roles. This will show that you understand the regulatory landscape and can navigate it effectively.