Retail Sales Manager

Retail Sales Manager

Guildford Full-Time 43000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic sales team and ensure exceptional customer service at Porsche Centre Guildford.
  • Company: Join Porsche Retail Group, a top automotive employer in the UK, known for its iconic brand.
  • Benefits: Enjoy 25 days holiday, private medical insurance, and staff discounts, plus a competitive salary package.
  • Why this job: Be part of a prestigious brand with a focus on excellence and a supportive work culture.
  • Qualifications: Must have a full UK driving licence and recent experience in automotive sales management.
  • Other info: Work hours are Monday to Friday with Saturdays on a rota; fantastic career growth opportunities await!

The predicted salary is between 43000 - 77000 £ per year.

Exciting News! Porsche Retail Group is expanding our team and we have an excellent opportunity for a Retail Sales Manager to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Guildford . This well-located showroom is about to undergo a major redevelopment. The Porsche Centre is based within the main city area and there are retail parks close by. The dealership offers staff parking and is a 15-minute walk from Guildford main line train station.

About the company

Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK , as well as a Top 5 company in Automotive , and combine an outstanding working environment with great benefits and an extremely competitive package.

About the role

As Retail Sales Manager you will be reporting to the General Sales Manager. There are 2 Retail Sales Managers at this Centre who have full responsibility for a team of Sales Executives. In the role of Retail Sales Manager, you will ensure that the team :

  • Profit targets and departmental finance targets are met
  • Delivers a quality of customer service, which is equal with the brand
  • You will also manage the selling / advising of customers on all aspects of finance products whilst delivering an unsurpassed experience, by consistently exceeding customers’ expectations, ensuring that commercial and operational requirements are met at all times

Your responsibilities as Retail Sales Manager will include ensuring that you :

  • Share in the management of the sales department meetings on a daily basis, ensuring the sales boards are maintained to the approved group standards
  • Ensure every customer is offered a finance opportunity consistently achieving 100% referral
  • Set monthly targets for your team for new and used cars and review their monthly performance against targets
  • Adhere to process guidelines to ensure all payments, activations and documents are present
  • Have a clear strategy and a focused plan that the Sales Team follow and work together to transform customer experience
  • Control and sign off each new / used car deal, including conducting PEP checks and escalating any that are 100% hit
  • Appraise all part exchanges at point of order and again at point of delivery
  • Work with the General Sales Manager to manage the customer experience program, ensuring standards are met and communicating changes in advance to the relevant personnel
  • Proactively develop the Sales Team in the Porsche Centre, motivating the team to sell both new and used cars
  • Keep self and the centre updated with the FCA Compliance Assessment, working within the Insurance Code of Business Guidelines and company policies and procedures

About the hours & rewards

For the role of Retail Sales Manager, the hours of work are Monday to Friday 8.30am – 6.30pm and Saturdays 9am – 5pm on a rota system.

There is a basic salary on offer of £43,000 per annum with a bonus of circa £44,000. You will also receive a fantastic benefits package, including :

  • 25 days holiday per year plus bank holidays
  • VWG Company funded vehicle and fuel card for private fuel
  • Option of a 2nd VWG Vehicle at Preferential Leasing Rates
  • Private Medical Insurance
  • DC Pension Scheme
  • Life Insurance
  • Staff preferential rates
  • Employee Discounts Programme
  • Employee Assistance Programme

How to apply

Please note that eRecruitSmart is advertising the role of Retail Sales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

You must have eligibility to work and currently live in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!

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Retail Sales Manager employer: ErecruitSmart

Porsche Retail Group is an exceptional employer, offering a dynamic work environment at the prestigious Porsche Centre Guildford, which is set to undergo an exciting redevelopment. Employees benefit from a competitive salary, generous holiday allowance, and a comprehensive benefits package, including private medical insurance and staff discounts, all while being part of a company recognised as one of the Top 100 large companies to work for in the UK. With a strong focus on employee development and a culture that prioritises excellence in customer service, this role provides a unique opportunity to grow within one of the most iconic automotive brands.
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Contact Detail:

ErecruitSmart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Manager

✨Tip Number 1

Familiarise yourself with Porsche's brand values and customer service standards. Understanding what makes Porsche unique will help you align your management style with their expectations, which is crucial for a Retail Sales Manager.

✨Tip Number 2

Network within the automotive industry, especially with professionals who have experience in luxury car sales. Building connections can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss your previous sales management experiences in detail. Be ready to share specific examples of how you've met targets and developed teams, as this will demonstrate your capability to excel in the role.

✨Tip Number 4

Showcase your understanding of finance products relevant to automotive sales. Being knowledgeable about financing options will not only impress the hiring team but also highlight your readiness to manage customer interactions effectively.

We think you need these skills to ace Retail Sales Manager

Automotive Sales Management
Team Leadership
Customer Service Excellence
Financial Product Knowledge
Sales Target Achievement
Performance Management
Communication Skills
Strategic Planning
Compliance Knowledge (FCA)
Negotiation Skills
Problem-Solving Skills
Motivational Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your recent automotive sales management experience. Focus on achievements that demonstrate your ability to meet profit targets and deliver exceptional customer service, as these are key aspects of the Retail Sales Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Porsche brand and your understanding of the luxury automotive market. Mention specific experiences where you exceeded sales targets or improved customer satisfaction, aligning with the responsibilities outlined in the job description.

Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as team leadership, financial product knowledge, and compliance with FCA guidelines. Use specific examples to illustrate how you've successfully managed a sales team and driven performance in previous roles.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a managerial position.

How to prepare for a job interview at ErecruitSmart

✨Know the Brand Inside Out

Before your interview, make sure you have a solid understanding of Porsche as a brand. Familiarise yourself with their history, values, and recent developments. This will not only show your enthusiasm but also help you align your answers with the company's ethos.

✨Demonstrate Your Sales Expertise

Prepare to discuss your previous automotive sales management experience in detail. Be ready to share specific examples of how you've met or exceeded sales targets, managed teams, and improved customer satisfaction. Use metrics to quantify your achievements where possible.

✨Showcase Leadership Skills

As a Retail Sales Manager, you'll be leading a team. Highlight your leadership style and provide examples of how you've motivated and developed your team in the past. Discuss any strategies you've implemented to enhance team performance and customer experience.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about the dealership's future plans, team dynamics, and customer experience initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Retail Sales Manager
ErecruitSmart
Location: Guildford

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