Parts Apprentice

Parts Apprentice

London Full-Time 17500 - 24500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Parts Apprentice, handling customer parts requests and supporting our workshop team.
  • Company: Porsche Retail Group is a top UK dealer for Porsche, known for its outstanding work environment.
  • Benefits: Enjoy 25 days holiday, private medical insurance, and staff discounts, plus a competitive salary.
  • Why this job: Work with an iconic brand in a modern centre, gaining valuable skills and experience.
  • Qualifications: No prior experience needed, just a passion for cars and a commitment to learning.
  • Other info: Must be eligible to work in the UK and attend college for NVQ Level 3.

The predicted salary is between 17500 - 24500 £ per year.

Porsche Retail Group have an excellent opportunity for a Parts Apprentice to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London . This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parking and is located 5 minutes’ walk from Chiswick High Road, which is full of shops and restaurants.

About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK , as well as a Top 5 company in Automotive , and combine an outstanding working environment with great benefits and an extremely competitive package.

About the role
As a Parts Apprentice, you will:

  • Effectively interpret, order and supply all customer parts requirements, ensuring that the commercial and operational requirements are met at all times
  • Source and supply the workshop with the correct parts in a efficient time frame
  • Core responsibilities as Parts Apprentice include to:

  • Take and qualify incoming enquiries in person, by phone or my e-mail, recommending value adding services where appropriate
  • Accurate entry of client information and orders utilising specifically designated systems
  • Ensure all documentation is raised in a timely manner and in line with company policies
  • General administration
  • Treat customers in a professional & courteous manner at all times
  • Ensure that all parts orders are dealt with in the most efficient manner, taking account of customer requirements, time scales and costs
  • Take personal responsibility for keeping customers informed of order status
  • Effect timely despatch and delivery of parts where required
  • Ensure parts records and product information files are kept updated
  • Ensure stock is located and records updated immediately
  • Actively participate in perpetual and or annual stock checks
  • Help to ensure that the department is kept clean and tidy at all times
  • Maintain high standards of security
  • Provide administrative support to the Parts team as required, i.e. filing and data input
  • Support the technicians ensuring they are supplied with the correct parts and a timely manner
  • Support the workshop in delivering parts at their request
  • Answering the telephone and taking internal and external parts orders
  • Support the service advisors and updating the Visual Health Checks with the parts numbers, prices and availability
  • Take individual and team responsibility for health and safety
  • Be proactive in maintaining professional standards of personal and dealership presentation
  • Have 100% attendance at college, with the desire and ability to achieve and pass the standards and tests required to successfully complete NVQ Level 3 as part of the Porsche Apprenticeship Scheme
  • Take orders from customers both face to face and over the phone
  • Maintain an ordered stock room and finding parts from stock
  • Liaise with other members of staff
  • About the hours & rewards
    For the role of Parts Apprentice, the hours of work are 40 hours per week – Monday to Friday 8.00am to 5.00pm.

    There is a basic salary on offer from £17,500 per annum. You will also receive a fantastic benefits package, including:

  • 25 days holiday per year plus bank holidays
  • Option of a VW group vehicle at preferential leasing rates
  • Private Medical Insurance
  • DC Pension Scheme
  • Life Insurance
  • Staff preferential rates
  • Employee Discounts Programme
  • Employee Assistance Programme
  • How to apply
    Please note that eRecruitSmart is advertising the role of Parts Apprentice on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

    You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

    We look forward to hearing from you!

    Vehicle, car, motor, showroom, dealership, automotive, parts advisor, apprentice,

    Parts Apprentice employer: ErecruitSmart

    Porsche Retail Group is an exceptional employer, offering a dynamic work environment at the prestigious Porsche Centre West London, where employees enjoy state-of-the-art facilities and a vibrant culture. With a strong commitment to employee development, competitive benefits including 25 days of holiday, private medical insurance, and preferential vehicle leasing rates, this role as a Parts Apprentice not only provides meaningful work but also fosters personal and professional growth within one of the UK's top automotive companies.
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    Contact Detail:

    ErecruitSmart Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Parts Apprentice

    ✨Tip Number 1

    Familiarise yourself with Porsche's brand values and history. Understanding what makes Porsche unique will help you connect with the team and demonstrate your passion for the brand during any interviews or discussions.

    ✨Tip Number 2

    Network with current or former employees of Porsche Retail Group. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your application process.

    ✨Tip Number 3

    Prepare to discuss your customer service skills. As a Parts Apprentice, you'll be interacting with customers regularly, so think of examples from your past experiences where you've provided excellent service or resolved issues effectively.

    ✨Tip Number 4

    Show enthusiasm for learning and development. Since this role includes an apprenticeship, expressing your eagerness to learn and grow within the automotive industry will make you a more attractive candidate.

    We think you need these skills to ace Parts Apprentice

    Customer Service Skills
    Attention to Detail
    Communication Skills
    Time Management
    Organisational Skills
    Technical Knowledge of Automotive Parts
    Data Entry Skills
    Problem-Solving Skills
    Teamwork
    Adaptability
    Basic IT Skills
    Health and Safety Awareness
    Inventory Management
    Professionalism

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Apprentice. Highlight your relevant skills and experiences that align with the job description.

    Tailor Your CV: Customise your CV to reflect the specific requirements of the Parts Apprentice position. Emphasise any previous experience in customer service, parts management, or automotive knowledge.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working with Porsche Retail Group. Mention why you are interested in the role and how you can contribute to their team.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at ErecruitSmart

    ✨Research the Company

    Before your interview, take some time to learn about Porsche Retail Group and its values. Understanding their commitment to quality and customer service will help you align your answers with what they are looking for.

    ✨Show Enthusiasm for the Role

    As a Parts Apprentice, it's crucial to demonstrate your passion for the automotive industry. Share any relevant experiences or interests that highlight your enthusiasm for working with parts and supporting the workshop.

    ✨Prepare for Common Questions

    Anticipate questions related to customer service and teamwork, as these are key aspects of the role. Think of examples from past experiences where you successfully handled customer inquiries or collaborated with others.

    ✨Dress Professionally

    Even though this is an apprenticeship role, first impressions matter. Dress smartly to convey professionalism and respect for the opportunity. This shows that you take the interview seriously and are ready to represent the brand.

    Parts Apprentice
    ErecruitSmart
    Location: London
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