Porsche Retail Group have an excellent opportunity for a Parts Apprentice to work for one of the world’s most iconic brands and join the prestigious Central Operations Division in Reading. Porsche Central Operations is within both the Porsche Retail Group and Porsche Cars Great Britain Head Offices, with shared facilities including an onsite restaurant, coffee bar and parking. The site is also located within walking distance of a local shopping park and bus public transport routes.
About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK , as well as a Top 5 company in Automotive , and combine an outstanding working environment with great benefits and an extremely competitive package.
About the role
As a Parts Apprentice, you will:
Effectively interpret, order and supply all customer parts requirements, ensuring that the commercial and operational requirements are met at all times
Source and supply the workshop with the correct parts in a efficient time frame
Core responsibilities as Parts Apprentice include to:
Take and qualify incoming enquiries in person, by phone or my e-mail, recommending value adding services where appropriate
Accurate entry of client information and orders utilising specifically designated systems
Ensure all documentation is raised in a timely manner and in line with company policies
General administration
Treat customers in a professional & courteous manner at all times
Ensure that all parts orders are dealt with in the most efficient manner, taking account of customer requirements, time scales and costs
Take personal responsibility for keeping customers informed of order status
Effect timely despatch and delivery of parts where required
Ensure parts records and product information files are kept updated
Ensure stock is located and records updated immediately
Actively participate in perpetual and or annual stock checks
Help to ensure that the department is kept clean and tidy at all times
Maintain high standards of security
Provide administrative support to the Parts team as required, i.e. filing and data input
Support the technicians ensuring they are supplied with the correct parts and a timely manner
Support the workshop in delivering parts at their request
Answering the telephone and taking internal and external parts orders
Support the service advisors and updating the Visual Health Checks with the parts numbers, prices and availability
Take individual and team responsibility for health and safety
Be proactive in maintaining professional standards of personal and dealership presentation
Have 100% attendance at college, with the desire and ability to achieve and pass the standards and tests required to successfully complete NVQ Level 3 as part of the Porsche Apprenticeship Scheme
Take orders from customers both face to face and over the phone
Maintain an ordered stock room and finding parts from stock
Liaise with other members of staff
About the hours & rewards
For the role of Parts Apprentice, the hours of work are 40 hours per week – Monday to Friday 8.00am to 5.00pm.
There is a basic salary on offer of £17,500 per annum. You will also receive a fantastic benefits package, including:
25 days holiday per year plus bank holidays
Option of a VW group vehicle at preferential leasing rates
Private Medical Insurance
DC Pension Scheme
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme
How to apply
Please note that eRecruitSmart is advertising the role of Parts Apprentice on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Vehicle, car, motor, showroom, dealership, automotive, parts advisor, apprentice,
Find a job 
Featured Companies 
Featured Universities 
For Companies 