Parts Advisor

Parts Advisor

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and technicians with parts identification and ordering.
  • Company: Join the prestigious Porsche Centre South London team.
  • Benefits: Competitive pay, employee discounts, and a dynamic work environment.
  • Why this job: Be part of an iconic brand and enhance your automotive knowledge.
  • Qualifications: Strong communication skills and a passion for cars.
  • Other info: Exciting career growth opportunities in a luxury automotive setting.

The predicted salary is between 30000 - 42000 £ per year.

Porsche Retail Group have an excellent opportunity for a Parts Advisor to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London . This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parking and is located 5 minutes’ walk from Chiswick High Road, which is full of shops and restaurants.

Please note: To be considered for this position, you must have recent experience in a Parts Advisor role for an automotive brand.

About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK , as well as a Top 5 company in Automotive , and combine an outstanding working environment with great benefits and an extremely competitive package.

About the role
As a Parts Advisor, you will effectively interpret, order and supply all customer parts requirements, ensuring that the commercial and operational requirements are met at all times. Responsibilities include:

Customers

  • Treating all customers in a professional and courteous manner at all times
  • Ensure that all parts orders are dealt with in the most efficient manner
  • Take personal responsibility for keeping customers informed of order status
  • Ensure compliance with GDPR
  • Parts

  • Checking the physical availability of parts
  • Ensuring items required by service are pre-picked between 48-72 hours before they are required
  • Communicate on daily basis on parts availability to the Workshop and Front of house
  • Review parts stock held in Work In Progress (WIP) on a daily basis in order to identify ageing or unusual items
  • Ensure timely dispatch and delivery of parts where required
  • Ensure parts records and product information files are kept updated
  • Ensure stock is located and records updated immediately
  • Actively participate in perpetual and or annual stock checks
  • Monitor manufacture KPI’s such as Part Purchases and taking action as appropriate
  • General

  • Ensure the handling of money is dealt with in a secure manner
  • Maintain a tight control on sales debtors
  • Maintain high standards of security
  • Provide administrative support to the Parts Supervisor and Aftersales team as required
  • Maintain cost control and maximise full margin
  • Ensure that the department is kept clean and tidy at all times
  • Update job knowledge by participating in educational opportunities; reading manufacturers\’ publications etc.
  • About the hours & rewards
    For the role of Parts Advisor, the hours of work are Monday to Friday 8.00am to 6.00pm and one in four Saturdays.

    There is a basic salary on offer from £29,960 per annum, depending on experience, plus bonus of up to £8,000. You will also receive a fantastic benefits package, including:

  • 25 days holiday per year plus bank holidays
  • Option of a VW group vehicle at preferential leasing rates
  • Private Medical Insurance
  • DC Pension Scheme
  • Life Insurance
  • Staff preferential rates
  • Employee Discounts Programme
  • Employee Assistance Programme
  • How to apply
    Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

    You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

    We look forward to hearing from you!

    Vehicle, car, motor, showroom, dealership, automotive, parts advisor,

    Parts Advisor employer: ErecruitSmart

    Porsche Centre South London offers a dynamic and supportive work environment where employees are encouraged to grow and develop their skills within the prestigious automotive industry. With a strong focus on teamwork and customer satisfaction, we provide comprehensive training and career advancement opportunities, making it an ideal place for those seeking meaningful and rewarding employment in a vibrant location.
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    Contact Detail:

    ErecruitSmart Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Parts Advisor

    ✨Tip Number 1

    Network like a pro! Reach out to people in the automotive industry, especially those connected to Porsche. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

    ✨Tip Number 2

    Show off your passion for cars! When you get the chance to meet potential employers or during interviews, share your enthusiasm for the Porsche brand and how it aligns with your career goals. It’ll make you stand out!

    ✨Tip Number 3

    Prepare for the interview by brushing up on your product knowledge. Knowing the ins and outs of Porsche parts will not only impress your interviewers but also show that you’re serious about the role.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

    We think you need these skills to ace Parts Advisor

    Customer Service Skills
    Product Knowledge
    Inventory Management
    Communication Skills
    Attention to Detail
    Problem-Solving Skills
    Technical Knowledge of Automotive Parts
    Sales Skills
    Time Management
    Teamwork

    Some tips for your application 🫡

    Show Your Passion for Porsche: When writing your application, let your enthusiasm for the Porsche brand shine through. We want to see that you’re not just looking for any job, but that you genuinely admire and understand what makes Porsche special.

    Tailor Your CV: Make sure your CV is tailored specifically for the Parts Advisor role. Highlight relevant experience and skills that align with the job description. We love seeing how your background fits into our team!

    Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the automotive industry – we want to know about you, not just your technical knowledge.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Porsche Centre South London.

    How to prepare for a job interview at ErecruitSmart

    ✨Know Your Porsche Parts

    Familiarise yourself with the range of parts and accessories that Porsche offers. Being able to discuss specific components and their functions will show your passion for the brand and your readiness for the role.

    ✨Customer Service is Key

    Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your ability to assist both retail and trade customers effectively.

    ✨Showcase Your Technical Knowledge

    Brush up on basic automotive knowledge, especially related to parts and their applications. Being able to speak confidently about how different parts work together will impress your interviewers and show that you're serious about the role.

    ✨Ask Insightful Questions

    Prepare thoughtful questions about the team dynamics, the company culture at Porsche Centre South London, and any upcoming projects. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.

    Parts Advisor
    ErecruitSmart
    Location: London
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