Part-time Receptionist / Host
Part-time Receptionist / Host

Part-time Receptionist / Host

London Part-Time No home office possible
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At a Glance

  • Tasks: Welcome customers, manage queries, and support the management team in a luxury car dealership.
  • Company: Join Porsche Retail Group, a top automotive employer known for its iconic brand and excellent work culture.
  • Benefits: Enjoy competitive pay, 25 days holiday, private medical insurance, and staff discounts.
  • Why this job: Be part of a prestigious brand, enhance your customer service skills, and work in a vibrant environment.
  • Qualifications: Experience in customer-facing roles, excellent presentation, and strong administration skills required.
  • Other info: Flexible part-time hours available; specify your preferred schedule when applying.

Porsche Retail Group have an excellent opportunity for two Part-time Receptionist / Hosts to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Mayfair . This Studio concept dealership is a one-of-a-kind boutique style showroom, and the Porsche Centre Mayfair is only a 2-minute walk to the Ritz Hotel & Green Park tube station, with The Royal Green Park facing the building. The dealership has a barista service coffee bar and is surrounded by shops, cafés, bars and restaurants.

Important: There are three positions available for the part-time Receptionist / Host as follows:

  • 1 role for 2 days per week on Friday & Saturday (Friday 8am to 6pm and Saturday 8am to 5pm)
  • 1 role for Monday, Tuesday and every other Saturday (8am to 5pm)
  • 1 role for 5 days, Monday to Friday, (10am to 3pm)
  • Please only apply if you are willing and able to do these hours and specify which hours you would be interested in.

    About the company
    Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK , as well as a Top 5 company in Automotive , and combine an outstanding working environment with great benefits and an extremely competitive package.

    About the role
    As a part-time Receptionist / Host, you will also provide an efficient and effective administration support service to the management team, including:

  • Presenting a warm welcome to all customers and visitors to the Centre
  • Building rapport with guests and establishing their needs quickly and efficiently to maximize their experience
  • Acting as a Brand Ambassador, reflecting the brand image and standards at all times
  • About the core responsibilities
    In the role of part-time Receptionist / Host you will:

  • Handle all customer queries in a professional and timely manner through any medium (in person, phone, e-mail or on-line)
  • Distributes enquiries, calls and messages to colleagues in an accurate, timely and appropriate manner
  • Obtain all necessary customer information in order to share data with colleagues and input on to the required system documents. Fully maintain accurate data relating to customers as appropriate
  • Maintain accurate customer enquiry records as defined by management
  • Ensuring all customer needs all looked after for each department (Sales, Aftersales and Parts), including the offer of refreshments and be confident to converse with the customer
  • Promoting and selling of Porsche Products and Services such as Porsche selection which includes showroom transactions of ordering and taking payments
  • Pro-actively approach customers in the showroom to discuss product information and offer help/advice and demonstrate vehicle options
  • Provide customers with specification information on all Porsche products and services available through the Centre including Aftersales
  • Develop a good knowledge and understanding of all competitive products and dealerships in order to provide better insight to customers
  • About you
    To be successful for the role of part-time Receptionist / Host you will have

  • Experience in a similar front facing role
  • Excellent customer services ability
  • Immaculate presentation and interpersonal skills
  • Administration and time management ability
  • About the rewards
    For the role of part-time Receptionist / Host there is a basic salary on offer of £11.05 per hour (circa £23,000 per annum, pro rata) plus bonus of up to £3,000 over the year pro-rata. You will also receive a fantastic benefits package, including:

  • 25 days holiday per year plus bank holidays pro rata
  • Option of a VW group vehicle at preferential leasing rates
  • Private Medical Insurance
  • DC Pension Scheme
  • Life Insurance
  • Staff preferential rates
  • Employee Discounts Programme
  • Employee Assistance Programme
  • How to apply
    Please note that eRecruitSmart is advertising the roles of part-time Receptionist / Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

    You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

    We look forward to hearing from you!

    Reception, showroom, dealership, vehicles, cars, administration,

    Part-time Receptionist / Host employer: ErecruitSmart

    Porsche Retail Group is an exceptional employer, offering a vibrant work environment at the prestigious Porsche Centre Mayfair, just steps away from iconic landmarks like the Ritz Hotel and Green Park. Employees enjoy a competitive salary, generous benefits including 25 days of holiday, private medical insurance, and opportunities for personal growth within one of the UK's top automotive companies, all while representing a world-renowned brand in a boutique showroom setting.
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    Contact Detail:

    ErecruitSmart Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Part-time Receptionist / Host

    ✨Tip Number 1

    Familiarise yourself with Porsche's brand values and customer service standards. As a Receptionist/Host, you'll be the first point of contact for customers, so understanding the brand will help you embody its image and provide exceptional service.

    ✨Tip Number 2

    Practice your communication skills, especially in a face-to-face setting. Being able to engage with customers confidently and warmly is crucial in this role, so consider role-playing scenarios with friends or family to build your confidence.

    ✨Tip Number 3

    Research the local area around Porsche Centre Mayfair. Knowing nearby attractions and amenities can help you assist customers better and create a welcoming atmosphere, which is key to enhancing their experience.

    ✨Tip Number 4

    Be prepared to discuss your availability clearly during any interviews. Since there are specific shifts available, showing that you understand the requirements and are flexible will demonstrate your commitment to the role.

    We think you need these skills to ace Part-time Receptionist / Host

    Excellent Customer Service Skills
    Immaculate Presentation
    Interpersonal Skills
    Administration Skills
    Time Management
    Effective Communication
    Problem-Solving Skills
    Attention to Detail
    Brand Ambassadorship
    Sales Skills
    Knowledge of Automotive Products
    Ability to Build Rapport
    Proactive Approach
    Data Entry and Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in customer service and front-facing roles. Emphasise any previous work where you acted as a brand ambassador or provided administrative support.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the Porsche brand. Mention your availability for the specific shifts they are looking to fill and how your skills align with their requirements.

    Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully built rapport with customers in past roles. Highlight your ability to handle queries professionally and efficiently.

    Follow Application Instructions: Ensure you include your address and contact details on your CV, as specified in the job description. This is crucial for being considered for the position.

    How to prepare for a job interview at ErecruitSmart

    ✨Showcase Your Customer Service Skills

    As a part-time Receptionist / Host, you'll be the first point of contact for customers. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to build rapport and handle queries efficiently.

    ✨Dress to Impress

    Immaculate presentation is key in this role, especially given the prestigious nature of the Porsche brand. Make sure to dress smartly and professionally for your interview to reflect the brand's image and standards.

    ✨Know the Brand Inside Out

    Familiarise yourself with Porsche's products and services, as well as their competitors. Being able to discuss the brand knowledgeably will demonstrate your enthusiasm for the role and your capability as a Brand Ambassador.

    ✨Be Ready to Discuss Availability

    Since there are specific shifts available, be clear about your availability during the interview. Make sure you specify which hours you are interested in and confirm that you can commit to those times.

    Part-time Receptionist / Host
    ErecruitSmart
    Location: London
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