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- Tasks: Manage parts orders and ensure customer satisfaction in a dynamic automotive environment.
- Company: Join the prestigious Porsche Centre West London, part of a top UK dealer group.
- Benefits: Enjoy competitive pay, great perks, and a vibrant workplace with a coffee bar.
- Other info: Work in a supportive team with excellent career growth opportunities.
- Why this job: Be part of an iconic brand and make a difference in customer service.
- Qualifications: Recent experience as a Parts Advisor in the automotive industry is essential.
The predicted salary is between 30000 - 40000 £ per year.
Porsche Retail Group have an excellent opportunity for a Parts Advisor to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London. This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parking and is located 5 minutes’ walk from Chiswick High Road, which is full of shops and restaurants.
Please note: To be considered for this position, you must have recent experience in a Parts Advisor role for an automotive brand.
About the company: Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK, as well as a Top 5 company in Automotive, and combine an outstanding working environment with great benefits and an extremely competitive package.
About the role: As a Parts Advisor, you will effectively interpret, order and supply all customer parts requirements, ensuring that the commercial and operational requirements are met at all times.
- Treating all customers in a professional and courteous manner at all times
- Ensure that all parts orders are dealt with in the most efficient manner
- Take personal responsibility for keeping customers informed of order status
- Ensure compliance with GDPR
- Checking the physical availability of parts
- Ensuring items required by service are pre-picked between 48-72 hours before they are required
- Communicate on daily basis on parts availability to the Workshop and Front of house
- Review parts stock held in Work In Progress (WIP) on a daily basis in order to identify ageing or un
Parts Advisor in London employer: eRecruitSmart
Contact Detail:
eRecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might have ties to Porsche. A friendly chat can sometimes lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your expertise! When you get the chance to meet potential employers or recruiters, be ready to discuss your recent experience as a Parts Advisor. Share specific examples of how you've efficiently handled parts orders and customer interactions.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role at Porsche.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Porsche family!
We think you need these skills to ace Parts Advisor in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your recent experience as a Parts Advisor in the automotive industry. We want to see how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Tailor Your Application: Take a moment to customise your application for this role at Porsche Retail Group. Mention specific aspects of the job description that excite you and how you can contribute to our team. It shows us you’re genuinely interested!
Be Professional and Courteous: Since customer service is key in this role, reflect that in your application. Use a professional tone and ensure your writing is clear and concise. We appreciate good communication skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Porsche Centre West London.
How to prepare for a job interview at eRecruitSmart
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of automotive parts, especially those related to Porsche. Familiarise yourself with common parts, their functions, and any recent updates in the industry. This will show your passion for the role and help you answer technical questions confidently.
✨Customer Service is Key
Since you'll be dealing with customers regularly, prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your commitment to professionalism.
✨Stay Organised and Efficient
Porsche values efficiency, so be ready to discuss how you manage your time and prioritise tasks. Bring examples of how you've handled multiple orders or tight deadlines in the past. This will highlight your ability to keep operations running smoothly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Parts Advisor role. This shows that you're genuinely interested in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers!