Brand Ambassador in Guildford

Brand Ambassador in Guildford

Guildford Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences for visitors at the iconic Porsche Centre.
  • Company: Join the prestigious Porsche Retail Group, a top employer in the automotive industry.
  • Benefits: Enjoy a competitive salary, bonus, 25 days holiday, and exclusive employee discounts.
  • Why this job: Be part of the Porsche family and inspire customers with your passion for cars.
  • Qualifications: Must have a full UK driving licence and a genuine interest in luxury retail.
  • Other info: Flexible hours, supportive team environment, and excellent career growth opportunities.

The predicted salary is between 28000 - 32000 £ per year.

Exciting News! Porsche Retail Group is expanding our team and we have an excellent opportunity for a Product Expert / Brand Ambassador to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Guildford. This well-located showroom is about to undergo a major redevelopment. The Porsche Centre is based within the main city area and there are retail parks close by. The dealership offers staff parking and is a 15-minute walk from Guildford main line train station.

Please note: To be considered for this position, you must hold a full UK driving licence and be at least 25 years old for insurance purposes when driving Porsche’s full range of products.

About the role

Working in the Porsche showroom, as Product Expert / Brand Ambassador you will:

  • Create experiences that go beyond sales and give visitors to our Porsche Centre an experience to remember.
  • Introduce visitors to the exciting world of Porsche, sharing unique brand and product insights, creating real moments of intrigue, curiosity and fascination, and making them feel a part of the Porsche story.
  • Inspire visitors, filling them with enthusiasm to get behind the wheel without obligation, and ultimately transforming them into Porsche owners – and loyal clients.
  • Use your encyclopaedic knowledge of the brand, honest advice and natural conversational charm to ensure every visitor feels as if they’re comfortably chatting about a car you’re both passionate about.
  • Provide the information they need to make the right decision on the perfect car.
  • In short, inspire complete customer satisfaction, and consistently deliver unique experiences, rather than meet targets.

What will you be doing?

In the role of Product Expert / Brand Ambassador, you will:

  • Analyse customer needs, interests and specific preferences, using your extensive knowledge to identify the appropriate model and recommend the optional features that you think will truly benefit the customers’ lifestyle.
  • Initiate customer investment in the Porsche story and their favourite model, before introducing them to your Sales Consultant colleagues.
  • Beyond the showroom, be a constant provider of support, proactively sharing your expertise with others.

About the rewards

For the role of Product Expert / Brand Ambassador, the hours of work are Monday to Friday 8.30am to 6.30pm (with a designated day off) and every Saturday 9.00am to 5.00pm. There is a basic salary on offer of £28,000 per annum, with an annual bonus of circa £2,500. You will also receive a fantastic benefits package, including:

  • 25 days holiday per year plus bank holidays.
  • VWG Company funded vehicle.
  • Option of a 2nd VWG Vehicle at Preferential Leasing Rates.
  • Private Medical Insurance.
  • DC Pension Scheme.
  • Life Insurance.
  • Staff preferential rates.
  • Employee Discounts Programme.
  • Employee Assistance Programme.

Who are we looking for?

  • Flexible communicators who are completely focused on the customer.
  • Professionals with a genuine interest in cars and the latest technology.
  • Composed characters with experience in luxury retail and customer care.
  • Team players who will guide colleagues to create brand loyalty, product curiosity and an exciting environment where we work and customers relax.
  • Empathetic storytellers who can form genuine bonds with customers, inspire their thinking, instil trust, and reinforce the values and benefits of Porsche.

About Porsche Retail Group

Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK, as well as a Top 5 company in Automotive, and combine an outstanding working environment with great benefits and an extremely competitive package.

How to apply

Please note that eRecruitSmart is advertising the role of Product Expert / Brand Ambassador on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK and only suitable applicants will be contacted. We look forward to hearing from you!

Brand Ambassador in Guildford employer: ErecruitSmart

Porsche Retail Group is an exceptional employer, offering a dynamic work environment at the prestigious Porsche Centre Guildford, which is set to undergo an exciting redevelopment. Employees enjoy a competitive salary, generous benefits including a company-funded vehicle and private medical insurance, and a culture that prioritises customer experience and personal growth, making it a fantastic place for those passionate about luxury retail and automotive excellence.
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Contact Detail:

ErecruitSmart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Brand Ambassador in Guildford

✨Tip Number 1

Get to know the brand inside out! As a potential Brand Ambassador, immerse yourself in Porsche's history, values, and product range. This knowledge will help you create genuine connections with customers and inspire their interest.

✨Tip Number 2

Practice your storytelling skills! Customers love a good story, especially when it’s about their dream car. Share engaging anecdotes about Porsche's innovations and experiences to captivate your audience.

✨Tip Number 3

Network like a pro! Attend automotive events or local meet-ups to connect with fellow car enthusiasts. Building relationships can lead to referrals and opportunities that might just land you that dream job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and genuinely interested in joining the Porsche family.

We think you need these skills to ace Brand Ambassador in Guildford

Customer Service Skills
Communication Skills
Product Knowledge
Analytical Skills
Empathy
Storytelling
Teamwork
Flexibility
Passion for Cars
Luxury Retail Experience
Proactive Support
Relationship Building
Enthusiasm
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Porsche brand shine through. We want to see how much you love cars and how that passion can translate into creating memorable experiences for our customers.

Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and customer care. We’re looking for flexible communicators, so emphasise any roles where you've successfully engaged with customers and built relationships.

Be Authentic: In your cover letter, be yourself! We value authenticity, so share your personal story and why you want to be part of the Porsche family. This is your chance to connect with us on a genuine level.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at ErecruitSmart

✨Know Your Porsche Inside Out

Before the interview, dive deep into Porsche's history, models, and innovations. Familiarise yourself with their latest technology and features, as well as the brand's values. This knowledge will help you engage in meaningful conversations and demonstrate your genuine passion for the brand.

✨Showcase Your Customer-Centric Approach

Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you’ve created memorable experiences and built relationships. This role is all about inspiring customer loyalty, so showing that you understand this will set you apart.

✨Practice Your Storytelling Skills

As a Brand Ambassador, storytelling is key. Think of ways to weave the Porsche narrative into your discussions. Practice telling engaging stories that connect the brand to potential customers' lifestyles, making them feel part of the Porsche journey.

✨Be Authentic and Personable

During the interview, let your personality shine through. Be genuine and approachable, as these traits are essential for building trust with customers. Remember, it’s not just about selling; it’s about creating connections and sharing your enthusiasm for Porsche.

Brand Ambassador in Guildford
ErecruitSmart
Location: Guildford
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  • Brand Ambassador in Guildford

    Guildford
    Full-Time
    28000 - 32000 £ / year (est.)
  • E

    ErecruitSmart

    50-100
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