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For Companies At a Glance
- Tasks: Lead daily operations, manage staff, and create a luxurious environment for members and guests.
- Company: Join a prestigious Polo Club that values community and exclusivity.
- Benefits: Enjoy a competitive salary, performance bonuses, and a vibrant work atmosphere.
- Why this job: Be part of an exciting team, drive club initiatives, and make a real impact.
- Qualifications: Experience in hospitality, excellent communication skills, and a passion for service.
- Other info: Flexible hours with potential late-night events; perfect for those who thrive in dynamic settings.
The predicted salary is between 28000 - 30000 £ per year.
We have a unique opportunity for an experienced hospitality professional to take the role of Clubhouse Manager in Berkshire. A full job specification will be sent to you on application.
About the Clubhouse
The Clubhouse is an intrinsic part of the community at this Polo Club and is primarily a facility for Members, Players and their Guests but also serves as a venue for private parties and small events across the year. There is a range of offerings and services that add to the sense of exclusivity from membership.
About the role
As Clubhouse Manager you will develop this environment, providing and building on existing services to create a successful, profitable and exclusive asset to the Club whilst being an entirely self-sufficient department. Responsibilities include:
- Creating a self-sufficient Department with the ability to run day to day operations, financials, staff hiring and training with minimal input from other Departments of the Club.
- Keeping and developing a respectable and luxury environment for Members, Players and Guests.
- Gaining the support and trust of Members, Players and Guests emphasising on the personal touch.
- Achieving the right balance of profitability without compromising the image or environment of the establishment.
- Providing beverage and basic food service.
- Ordering and managing of stock with fortnightly stock checks reported to the accountant.
- Ensuring that bar bills and tabs are paid on the day they are incurred with Members asked to top-up levy accounts.
- Daily cashing up of cash draws and card terminals, using the provided safe whilst leaving an appropriate float.
- Maintaining the tidiness and cleanliness of the bar area, checking that furniture, facilities and lavatories are in good standing.
- Coordination of Clubhouse events including the hiring and training of any additional staff, ensuring the event is as profitable.
- Promoting Events and Opportunities to Members.
- Being presentable at all times and ensuring staff follow company clothing guidelines.
About you
To be successful for the role of Clubhouse Manager you must have / be:
- Experience in a similar environment.
- The ability to liaise at all levels.
- Excellent personal presentation.
The important attributes you need are:
- Grit.
- Want to help drive the club forward with new incentives, promotions and passion.
- FUN.
- Happy to help and go get it attitude.
About the hours & rewards
The Clubhouse hours are:
- Monday - Closed
- Tuesday - Open Subject to Polo Timings (Closed after a Bank Holiday Monday)
- Friday 4pm to 10pm*
- Saturday & Sunday 1pm - 10pm*
- Bank Holiday Monday 1pm - 10pm*
**Please note, when Members and Guests wish to enjoy the Clubhouse after the 10pm closing time it will remain open until last orders at 11.40pm. If, prior to last orders, the clubhouse is vacated it will then be closed.
For the role of Clubhouse Manager there is a salary on offer of £28,000 to £30,000 per annum, plus Performance Bonus.
Clubhouse Manager employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clubhouse Manager
✨Tip Number 1
Network with current and former employees of the Polo Club to gain insights into the Clubhouse culture and expectations. This can help you tailor your approach and demonstrate your understanding of their unique environment.
✨Tip Number 2
Familiarise yourself with the local community and the Polo Club's members. Understanding their preferences and expectations will allow you to speak confidently about how you can enhance their experience as Clubhouse Manager.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your ability to create a profitable yet exclusive environment. Highlighting your successes in similar roles will make you stand out during any discussions.
✨Tip Number 4
Showcase your passion for hospitality and community engagement during your interactions. A genuine enthusiasm for creating memorable experiences will resonate well with the hiring team and align with the Club's values.
We think you need these skills to ace Clubhouse Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on roles where you've developed a self-sufficient department or managed day-to-day operations, as these are key responsibilities for the Clubhouse Manager.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the exclusive environment at the Polo Club. Mention specific examples of how you've successfully created profitable and luxurious settings in previous roles.
Showcase Your Personal Touch: Emphasise your ability to build relationships with Members, Players, and Guests. Include anecdotes that demonstrate your personal touch and how you’ve gained trust and support in past positions.
Highlight Relevant Skills: Clearly outline skills that align with the job description, such as financial management, staff training, and event coordination. Use bullet points for clarity and ensure they reflect the attributes the club is looking for, like grit and a positive attitude.
How to prepare for a job interview at ErecruitSmart
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality during the interview. Discuss specific roles where you managed operations, staff, or events, as this will demonstrate your capability to handle the responsibilities of a Clubhouse Manager.
✨Emphasise Personal Touch
Since the role requires gaining the trust and support of Members, Players, and Guests, be prepared to share examples of how you've successfully built relationships in past positions. This could include anecdotes about customer service excellence or personal interactions that made a difference.
✨Demonstrate Financial Acumen
The position involves managing financials and stock. Be ready to discuss your experience with budgeting, cash handling, and inventory management. Providing specific examples of how you've improved profitability in previous roles can set you apart.
✨Exude Professionalism and Presentation
As the Clubhouse Manager, you'll need to maintain a respectable and luxury environment. Dress appropriately for the interview and convey your understanding of the importance of personal presentation in a high-end setting. This will reflect your commitment to the role.
