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For Companies At a Glance
- Tasks: Welcome customers, manage queries, and support the management team.
- Company: Join Porsche Retail Group, a top automotive employer in the UK.
- Benefits: Enjoy 25 days holiday, subsidised parking, and vehicle leasing options.
- Why this job: Be part of an iconic brand with a vibrant work culture and great perks.
- Qualifications: Customer service experience and strong admin skills are essential.
- Other info: Work hours are Tuesday to Saturday; perfect for students seeking flexible shifts.
Exciting News! Porsche Retail Group is expanding our team and we have an excellent opportunity for a Centre Support Assistant / Receptionist to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London . This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parking and is located 5 minutes’ walk from Chiswick High Road, which is full of shops and restaurants.
Important: For the Centre Support Assistant / Receptionist the hours are Tuesday to Friday 11am to 6pm and Saturdays 8am to 5pm.
Please only apply if you are willing and able to work these hours.
About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK , as well as a Top 5 company in Automotive , and combine an outstanding working environment with great benefits and an extremely competitive package.
About the role
As a Centre Support Assistant / Receptionist, you will also provide an efficient and effective administration support service to the management team, including:
About the core responsibilities
In the role of Centre Support Assistant / Receptionist you will:
About you
To be successful for the role of Centre Support Assistant / Receptionist you will have:
About the rewards
For the role of Centre Support Assistant / Receptionist there is a basic salary on offer of £12.44 per hour. You will also receive a fantastic benefits package, including:
Centre Support Assistant / Receptionist employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Support Assistant / Receptionist
✨Tip Number 1
Familiarise yourself with Porsche's brand values and customer service standards. As a Centre Support Assistant / Receptionist, you'll be acting as a Brand Ambassador, so understanding the brand's ethos will help you connect better with customers.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries. Since you'll be dealing with various mediums like phone, email, and in-person interactions, being articulate and confident will set you apart.
✨Tip Number 3
Get to know the local area around the Porsche Centre West London. Being knowledgeable about nearby shops and restaurants can enhance the customer experience, making you a valuable resource for visitors.
✨Tip Number 4
Showcase your ability to multitask and manage time effectively. The role requires handling multiple responsibilities simultaneously, so demonstrating your organisational skills during any interactions can make a strong impression.
We think you need these skills to ace Centre Support Assistant / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you interacted with customers or worked in a front-facing position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Porsche brand and your understanding of the role. Mention specific skills that align with the job description, such as excellent communication and time management abilities.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Centre Support Assistant / Receptionist role, such as interpersonal skills, attention to detail, and the ability to handle customer queries efficiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ErecruitSmart
✨Showcase Your Customer Service Skills
As a Centre Support Assistant / Receptionist, you'll be the first point of contact for customers. Be prepared to share specific examples of how you've successfully handled customer queries in the past, demonstrating your excellent customer service abilities.
✨Dress to Impress
Immaculate presentation is key for this role. Make sure you dress smartly and professionally for the interview to reflect the brand image of Porsche. This will show that you understand the importance of representing the company well.
✨Know the Brand Inside Out
Familiarise yourself with Porsche's products and services before the interview. Being able to discuss their offerings confidently will demonstrate your enthusiasm for the brand and your ability to act as a Brand Ambassador.
✨Prepare for Role-Specific Questions
Expect questions related to administration and time management skills, as these are crucial for the role. Think of scenarios where you've effectively managed multiple tasks or maintained accurate records, and be ready to discuss them.
