Service Quality Specialist - Warranty in Calcot
Service Quality Specialist - Warranty

Service Quality Specialist - Warranty in Calcot

Calcot Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for warranty queries and ensure top-notch service quality.
  • Company: Join the iconic Porsche Retail Group and be part of a legendary brand.
  • Benefits: Enjoy competitive pay, great perks, and a chance to work with luxury vehicles.
  • Why this job: Make a difference in customer satisfaction while working with a prestigious automotive brand.
  • Qualifications: Experience in warranty administration within an automotive dealership is essential.
  • Other info: Dynamic work environment with opportunities for growth and development.

The predicted salary is between 28800 - 43200 £ per year.

An excellent opportunity has arisen to join one of the world's most iconic brands as a Service Quality Specialist – Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply. Good luck.

As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer.

Service Quality Specialist - Warranty in Calcot employer: ErecruitSmart

Joining Porsche Retail Group as a Service Quality Specialist – Warranty means becoming part of a prestigious team that values excellence and innovation. With a strong commitment to employee development, you will benefit from ongoing training and growth opportunities in a dynamic work culture that prioritises collaboration and customer satisfaction. Located in Reading, you will enjoy a vibrant community and the unique advantage of working for a globally recognised brand that champions quality and service.
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Contact Detail:

ErecruitSmart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Quality Specialist - Warranty in Calcot

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience with warranty administration. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by researching Porsche's values and recent developments. Show us that you’re not just another candidate; you’re genuinely interested in being part of their iconic brand.

✨Tip Number 3

Practice common interview questions related to service quality and warranty processes. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Service Quality Specialist - Warranty in Calcot

Warranty Administration
Automotive Knowledge
Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Liaison Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in warranty administration and any relevant skills. We want to see how your background fits with the Service Quality Specialist role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Porsche and how your experience makes you the perfect fit for the team. Keep it engaging and personal – we love a bit of personality!

Follow the Application Instructions: When applying, make sure to follow the instructions carefully. We appreciate attention to detail, so double-check that you’ve included all required documents and information. It shows us you’re serious about the opportunity!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Porsche Retail Group!

How to prepare for a job interview at ErecruitSmart

✨Know Your Warranty Inside Out

Make sure you brush up on your knowledge of warranty administration, especially within the automotive sector. Familiarise yourself with common warranty issues and solutions that Porsche customers might face. This will show your potential employer that you're not just interested in the role, but that you understand the intricacies involved.

✨Showcase Your Communication Skills

As a Service Quality Specialist, you'll be the bridge between the Porsche Centre, customers, and the manufacturer. Prepare examples of how you've effectively communicated in past roles, especially in resolving customer issues or liaising with different departments. This will highlight your ability to handle the responsibilities of the position.

✨Research the Brand

Porsche is an iconic brand, so take some time to learn about its history, values, and current market position. Being able to discuss what makes Porsche unique during your interview will demonstrate your enthusiasm for the brand and your commitment to representing it well.

✨Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, challenges they face in warranty administration, or how success is measured in this role. This shows that you're genuinely interested in the position and eager to contribute.

Service Quality Specialist - Warranty in Calcot
ErecruitSmart
Location: Calcot

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