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For Companies At a Glance
- Tasks: Drive business growth by promoting commercial waste services and managing customer accounts.
- Company: Join a council-owned company focused on environmental operations and community service.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your career in business development.
- Qualifications: GCSEs in Maths and English, sales experience, and strong communication skills.
- Other info: Enjoy a dynamic role with opportunities for innovation and problem-solving.
The predicted salary is between 22704 - 31896 £ per year.
About the company
Our client is a wholly owned company of the Council, providing Environmental Operations which include Waste collection, Street cleaning, grounds and Park maintenance.
About the role
As Business Development Officer, you will sustain and expand the commercial waste contract portfolio and actively promote the service through a field-based, proactive approach with both existing and new business customers. You will:
- Optimise and support the development of collection rounds to ensure maximum efficiency using specialist software.
- Ensure the necessary high standards of service delivery, through the motivation and management of staff in an efficient and effective manner which inspires continuous improvement.
About the responsibilities
In the role of Commercial Waste Business Development Officer, your duties will be to:
- Represent the Council in a key customer-facing role, promoting the commercial waste service, negotiating contracts, resolving contract queries, advising customers of service solutions to meet specific business requirements, enforcing terms and conditions of contracts and tendering for contracts.
- Be an initial point of contact for residents, businesses and other stakeholders, regarding the activity of the Commercial Waste Service Delivery Team, within geographical areas.
- Manage customer accounts and the administration which support the Commercial Waste Collection Service.
- Provide estimates for work and manage any Service level agreements relevant to the section.
- Assist the Operations Manager to develop and implement a performance management framework that meets the needs of the Waste Service Delivery Plan.
- Assist the Head of Waste Services & Commercial Services and the Operations Manager in the delivery of Waste Services within a geographical area of Blackpool and Wyre.
- Devise and implement innovative solutions to problem-solving in order to meet the service delivery needs of the waste areas.
- Manage customer accounts and the operating systems which support the Trade Waste Collection Service including controlling the issue of customer accounts, maintaining Trade Waste agreements in line with current Council policy, processing variation orders and responding to customer enquiries.
- Responsible for coordinating the implementation of contract changes, completion of all associated contract documentation, invoicing and account adjustments including the recovery of outstanding monies or cessation of service as necessary.
- Promoting and marketing commercial waste services together with supporting the management, continual development and improvement of commercial waste rounds.
- Field-based performance monitoring of commercial collections to ensure a professional approach and high standards of service delivery to meet the needs of customers as well as providing support to colleagues.
- Responsible for producing statistical reports, analysing data and management information to support the effective management of the business.
About you
To be successful for the role of Business Development Officer you must have:
- Full UK driving license.
- Minimum 5 GCSE's (Math & English).
- Track record of commitment to continuing professional development.
- At least 1 year experience in sales activities with demonstrated success.
- Experience in working with a variety of IT systems, particularly spreadsheets and databases.
- Experience in producing performance management information for use by Senior Management.
- Knowledge of budget and performance management.
- Knowledge of negotiating terms and conditions on contracts.
- Excellent verbal and written communication skills that are persuasive, informative and effective to engage the interests of a wide range of audiences.
- Ability to think laterally and operate at different levels or audience.
- Ability to work without direct supervision and to strict deadlines.
About the hours & rewards
In the role of Business Development Officer, you will work Monday to Friday 39 hours per week and there is a salary on offer of £28,380 per annum.
Business Development Officer in Burnley employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Officer in Burnley
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This will help you tailor your approach when you meet them, showing that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you can connect with people in the waste management sector. Building relationships can lead to job opportunities that aren't even advertised yet.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Business Development Officer role. Keep it concise and focus on how you can add value to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Development Officer in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Officer role. Highlight your sales experience and any relevant IT skills, especially with spreadsheets and databases. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our commercial waste services. Be persuasive and engaging – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at ErecruitSmart
✨Know Your Stuff
Before the interview, make sure you understand the company's services and how they operate. Familiarise yourself with their commercial waste contracts and think about how your skills can help optimise these services. This will show that you're genuinely interested and prepared.
✨Showcase Your Sales Skills
Since this role involves promoting services and negotiating contracts, be ready to discuss your previous sales experiences. Prepare specific examples of how you've successfully closed deals or resolved customer queries in the past. This will demonstrate your capability in a customer-facing role.
✨Be Data Savvy
The job requires working with IT systems and producing performance management information. Brush up on your spreadsheet and database skills, and be prepared to discuss how you've used data to drive decisions or improve service delivery in your previous roles.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the challenges the company faces in the waste management sector or how they measure success in their commercial waste services. This shows your interest in the role and helps you gauge if it's the right fit for you.
