Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to enhance customer loyalty and achieve profit targets.
- Company: Join Porsche Centre West London, part of the prestigious Porsche Retail Group.
- Benefits: Enjoy competitive salary, bonus scheme, private medical insurance, and a funded Porsche vehicle.
- Why this job: Be part of an iconic brand with a culture of trust, integrity, and empowerment.
- Qualifications: Experience in aftersales management or as a General Manager in premium automotive is essential.
- Other info: Work in a prime location with excellent transport links and free parking.
The predicted salary is between 66000 - 88000 £ per year.
Porsche Retail Group (PRG) have a rare opportunity for an Aftersales Manager to work for one of the world’s most iconic brands and join Porsche Centre West London.
In this role, with the support of a management team of 5, you will lead your team of 50 passionate ambassadors, to deliver customer loyalty and profit targets through an unsurpassed customer experience. Reporting to the Centre Principal, you will be a key member of the Porsche Centre West London leadership team and more broadly the Porsche Retail Group management team.
If you’re a seasoned Aftersales Manager or General Manager/Dealer Principal with a grounding in aftersales, and experience of a large-scale operation in a franchised, premium automotive marque, then we’d love to hear from you.
So, what makes life at PRG unique?
That sounds exciting, but what else?
And what’s it actually like to work at Porsche Centre West London?
And finally – who are we?
So, what\’s next?
Aftersales Manager employer: ErecruitSmart
Contact Detail:
ErecruitSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Familiarise yourself with Porsche's brand values and culture. Understanding their commitment to excellence and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Porsche Retail Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial in your conversations with the hiring team.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed large teams in the past. Highlighting specific examples of how you've driven customer loyalty and profit targets will resonate well with the management team.
✨Tip Number 4
Research the latest trends in the automotive aftersales industry. Being knowledgeable about current challenges and innovations will demonstrate your passion for the role and your proactive approach to staying informed.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Aftersales Manager at Porsche Retail Group. Familiarise yourself with their expectations and how your experience aligns with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in aftersales management or similar roles. Emphasise your leadership skills and any achievements that demonstrate your ability to drive customer loyalty and profit targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of Porsche's brand values. Mention specific experiences that relate to the role and explain why you want to work for Porsche Retail Group.
Prepare for the Interview: If selected for an interview, prepare by researching Porsche Retail Group and their operations. Be ready to discuss your management style, how you handle challenges, and your vision for enhancing customer experience in aftersales.
How to prepare for a job interview at ErecruitSmart
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Porsche as a brand. Familiarise yourself with their values, history, and current market position. This will not only show your passion for the brand but also help you align your answers with their ethos.
✨Demonstrate Leadership Skills
As an Aftersales Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific strategies you've used to motivate staff and improve customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples from your previous roles where you had to handle difficult situations or improve aftersales processes, and be ready to discuss the outcomes.
✨Showcase Your Customer-Centric Approach
Porsche prides itself on delivering an exceptional customer experience. Be ready to share how you've prioritised customer loyalty in your previous roles. Discuss specific initiatives you've implemented that led to increased customer satisfaction and retention.
