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- Tasks: As a Service Advisor, you'll enhance customer experiences and manage service recommendations.
- Company: Join Porsche Centre Reading, part of the iconic Porsche Retail Group.
- Benefits: Enjoy a competitive salary, annual bonuses, and unique perks like driving Porsches on track.
- Why this job: Be part of a fast-paced environment with a focus on customer care and premium service.
- Qualifications: Experience in a premium dealership and strong customer service skills are essential.
- Other info: Participate in exciting events like the Porsche GB Carrera Cup and enjoy a special Porsche weekend.
The predicted salary is between 21600 - 50400 £ per year.
Porsche Retail Group (PRG) have an excellent opportunity for a Service Advisor to work for one of the world’s most iconic brands and join Porsche Centre Reading. As a Service Advisor, you are fundamental to the customer experience and overall performance of the Dealership. With a passion for customer care, outstanding interpersonal skills, you will ensure our customers are advised on the best service and maintenance work for their vehicles. All the while, achieving Company sales and performance targets and providing a quality ownership experience. If you’re an experienced Service Advisor with a premium dealership background, have outstanding attention to detail, ability to problem solve, a passion for customer service and love working in a fast-paced environment, we’d love to hear from you. So, what makes life at PRG unique? An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track. Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you. Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup. That sounds exciting, but what else? Basic Salary of up to £36,000 per annum, depending on experience Annual bonus w…
Service Advisor employer: ErecruitSmart Careers
Contact Detail:
ErecruitSmart Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with Porsche's brand values and customer service philosophy. Understanding what makes Porsche unique will help you connect with the team and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Highlight your experience in premium dealerships when networking or during interviews. Share specific examples of how you've enhanced customer experiences or resolved issues, as this will showcase your relevant skills and fit for the role.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of scenarios where you've successfully managed multiple tasks or dealt with challenging customer situations, as this will demonstrate your ability to thrive in the dynamic atmosphere at Porsche Centre Reading.
✨Tip Number 4
Engage with the Porsche community online. Follow Porsche-related forums and social media pages to stay updated on the latest news and trends. This knowledge can give you an edge in conversations and show your genuine interest in the brand.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your passion for customer care and outstanding interpersonal skills in your application. Use specific examples from your previous experience as a Service Advisor to demonstrate how you have successfully enhanced the customer experience.
Showcase Problem-Solving Abilities: Detail your problem-solving skills by providing examples of challenges you've faced in a fast-paced environment. Explain how you approached these situations and the positive outcomes that resulted from your actions.
Tailor Your CV: Customize your CV to reflect your experience in premium dealerships. Highlight relevant roles, responsibilities, and achievements that align with the requirements of the Service Advisor position at Porsche Retail Group.
Express Enthusiasm for the Brand: Convey your enthusiasm for Porsche and the automotive industry in your cover letter. Mention any personal experiences with the brand or its vehicles, and explain why you are excited about the opportunity to work with such an iconic company.
How to prepare for a job interview at ErecruitSmart Careers
✨Show Your Passion for Customer Care
As a Service Advisor, your role revolves around customer experience. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to exceptional service.
✨Highlight Your Problem-Solving Skills
In a fast-paced environment like Porsche Centre Reading, challenges will arise. Think of instances where you've successfully resolved issues for customers or improved processes. This will showcase your ability to think on your feet.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Prepare to discuss how you ensure accuracy in your work, whether it's in advising customers or managing service records. This will reflect your professionalism and reliability.
✨Familiarize Yourself with Porsche's Brand Values
Understanding Porsche's brand and values can set you apart from other candidates. Research the company’s history, mission, and recent news. This knowledge will help you align your answers with what Porsche stands for during the interview.
