At a Glance
- Tasks: Lead and optimise the supply chain for a dynamic ecommerce business.
- Company: Join a growing company in Bracknell with a vibrant team culture.
- Benefits: Competitive salary, 20 days holiday, company discounts, and flexible working options.
- Other info: Opportunity for personal growth and development in a supportive team.
- Why this job: Make a real impact in a fast-paced environment where no two days are the same.
- Qualifications: Experience in logistics or supply chain management, especially in ecommerce.
The predicted salary is between 50000 - 50000 £ per year.
Our client is looking for an Operations & Supply Chain Manager to join their growing business in Bracknell. As Operations Manager, you will play a key role in leading the operational and logistics functions of this ecommerce business. You will be responsible for managing, optimising and continuously improving the end-to-end supply chain, from supplier and freight forwarder through to warehouse, final-mile delivery and the customer.
The role of Operations & Supply Chain Manager has overall responsibility for inventory management, order fulfilment, supply chain planning, inbound freight, warehousing, delivery performance and returns across multiple warehouse locations and logistics partners. Working closely with the Merchandising, Product, Finance, and Customer Care teams, you will ensure that operational processes are efficient, commercially effective and capable of supporting the continued growth and scalability of the business.
Your key responsibilities will include:
- Managing end-to-end order fulfilment, warehousing and shipping logistics across multiple locations and third-party partners
- Overseeing inventory planning, stock levels and supply chain activity, working closely with Merchandising to forecast stock and dispatch volumes
- Building strong relationships with third-party logistics partners, reviewing performance against agreed service levels, KPIs and contractual requirements
- Managing inbound freight and working with freight forwarders, including negotiating shipping rates and exploring new suppliers and cost-saving opportunities
- Monitoring website order processing and operational performance through NetSuite, Sigma and other systems, resolving bottlenecks and identifying risks or opportunities for improvement
- Managing operational and logistics budgets, monitoring costs, investigating variances and taking appropriate action
- Taking ownership of deliveries and installations for key customers and trade partners, including tracking dispatched orders and resolving issues
- Overseeing stock accuracy, returns and warehouse processes, including investigating discrepancies and coordinating annual stock checks and quarterly PI checks
- Working closely with Customer Care, Product, Finance and other teams to ensure a smooth and efficient customer journey
- Leading and developing the Supply Chain team, including regular one-to-ones, setting objectives and supporting performance and development
What we're looking for:
- Extensive experience in logistics, supply chain or operations within an ecommerce, retail or direct-to-consumer business
- Strong working knowledge of NetSuite, including inventory management, order processing, stock adjustments and operational reporting
- Excellent problem-solving, analytical, and leadership abilities
- In-depth demonstrable knowledge of the processes required to import goods from the Far East (Forwarders, Customs etc.)
- Working with 3rd party warehouse providers
- Strong Microsoft Office skills with demonstrable ability to use Word, Outlook and Excel
Essential Personal Skills and Competencies:
- Excellent planning and organisational skills, coupled with strong attention to detail and accuracy.
- Strong communication and negotiating skills.
- Ability to manage and prioritise a busy workload.
- Able to work under pressure
- Ability to lead and influence others.
- Capable of embracing the challenges of working in a small but rapidly growing company environment
Most importantly, you'll be someone who enjoys learning, takes ownership and is happy working in a busy, growing business where no two days are quite the same.
This is a full-time position working Monday to Friday, 9.00am to 5.30pm, primarily from our client's Bracknell office with one flexible day working from home. You'll receive:
- £45,000 - £50,000 per annum, depending on experience
- 20 days' holiday plus bank holidays
- Company discount
- Office engagement events
- In-house training and development
- Workplace pension
- Free on-site parking
Please note that eRecruitSmart is advertising the role of Operations & Supply Chain Manager on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Operations & Supply Chain Manager in Bracknell employer: ErecruitSmart Careers
Join a leading highways vegetation management contractor that values hard work and dedication, offering competitive salaries between £25,000 - £35,000, along with night shift bonuses and overtime opportunities. With a strong commitment to employee growth, we provide full training, industry qualifications, and a supportive work culture that prioritises safety and teamwork, ensuring you can build a rewarding long-term career while working outdoors across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Supply Chain Manager in Bracknell
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ErecruitSmart Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ErecruitSmart Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ErecruitSmart Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations & Supply Chain Manager in Bracknell
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ErecruitSmart Careers:This is your chance to really connect with the team at ErecruitSmart Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ErecruitSmart Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ErecruitSmart Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ErecruitSmart Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ErecruitSmart Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
