At a Glance
- Tasks: Oversee daily operations of a vibrant student accommodation in Coventry.
- Company: Dynamic accommodation provider focused on student satisfaction.
- Benefits: Professional development, supportive team, and a fast-paced work environment.
- Other info: Flexible hours with opportunities for leadership and growth.
- Why this job: Make a real difference in students' lives while managing a lively community.
- Qualifications: Experience in property management and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and motivated Accommodation Manager to oversee the day‑to‑day operations of a large residential building in Coventry city centre. The property primarily accommodates long‑stay students, with a proportion of short‑term/short‑let stays. This is a hands‑on role requiring strong organisational, customer service, and operational management skills to ensure a high standard of service delivery and resident satisfaction.
Key Responsibilities
- Manage the overall operation of the accommodation site, ensuring smooth day‑to‑day running
- Act as the main point of contact for residents, handling enquiries, complaints, and escalations professionally
- Oversee lettings, move‑ins, move‑outs, and tenancy management processes
- Manage rent collection, arrears, and liaise with relevant teams where necessary
- Ensure compliance with health & safety, fire safety, and statutory regulations
- Coordinate maintenance and repairs with contractors and internal teams
- Conduct regular inspections of the building and communal areas
- Manage and support staff (cleaning, security, and contractors)
- Manage short‑let operations, including bookings, check‑ins, and guest experience
- Maintain accurate records and reporting (occupancy, compliance, incidents, etc.)
- Support marketing and occupancy strategies where required
Working Hours
- Monday to Friday, 40 hours per week
- Occasional on‑call duties
- Some out‑of‑hours and weekend working required during peak periods
Skills & Experience Required
- Proven experience in property management, student accommodation, or residential lettings
- Strong customer service and communication skills
- Ability to handle complaints and resolve issues effectively
- Good organisational skills with the ability to manage multiple tasks
- Experience with rent collection and tenancy administration
- Knowledge of health & safety regulations within residential properties
- Competent in Microsoft Office and property management systems
- Ability to work independently and take initiative
Personal Attributes
- Professional, approachable, and customer‑focused
- Reliable and flexible, especially during peak operational periods
- Ability to work under pressure and meet deadlines
- Team player with leadership capability
What We Offer
- Opportunity to work in a dynamic and growing accommodation environment
- Supportive team and professional development opportunities
If you are passionate about delivering high-quality accommodation services and thrive in a fast‑paced environment, we would love to hear from you.
Accommodation Manager in Coventry employer: EREC Estates Limited
As an Accommodation Manager in the heart of Coventry, you will join a dynamic and supportive team dedicated to providing exceptional service to our long-stay student residents. We prioritise professional development and offer a vibrant work culture that values teamwork and initiative, ensuring you have the opportunity to grow within a fast-paced environment. With a focus on high standards and resident satisfaction, this role not only allows you to make a meaningful impact but also provides unique advantages of working in a thriving city centre location.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and student accommodation sectors. Attend local events or join online forums to meet people who can help you land that Accommodation Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous experience in property management, customer service, and operational management. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Ace the interview! Research common interview questions for accommodation management roles and practice your responses. Be ready to discuss how you've handled complaints and managed teams in the past.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and working in a dynamic environment.
We think you need these skills to ace Accommodation Manager in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and customer service. We want to see how your skills match the role of Accommodation Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about student accommodation and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing real-life examples!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at EREC Estates Limited
✨Know Your Stuff
Make sure you’re familiar with the ins and outs of property management, especially in student accommodation. Brush up on relevant regulations and best practices, so you can confidently discuss how you would handle day-to-day operations and ensure resident satisfaction.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed complaints or tricky situations in the past. Highlight your communication skills and ability to remain calm under pressure, as these are crucial for the Accommodation Manager role.
✨Demonstrate Organisational Prowess
Be ready to talk about how you manage multiple tasks and priorities. Share specific strategies or tools you use to stay organised, especially when it comes to overseeing lettings, maintenance, and staff management.
✨Ask Insightful Questions
Prepare thoughtful questions about the accommodation site and its operations. This shows your genuine interest in the role and helps you understand the company’s expectations better. It’s also a great way to demonstrate your proactive approach!
