Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional luxury shopping experiences and build lasting client relationships.
- Company: Join ERDEM, a prestigious luxury retail brand on Sloane Street.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Flexible hours and a collaborative team atmosphere await you.
- Why this job: Be part of a luxury brand and make a real impact on clients' shopping journeys.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Sloane Street
Position Type: Full time
Reports To: Store Manager
Language Requirement: Fluent Arabic Speaker
Job Summary:
As a RTW Sales Associate at ERDEM Sloane Street, you will play a pivotal role in delivering an exceptional luxury shopping experience. Your primary focus will be to provide personalized service to clients, with an emphasis on managing and expanding the client book to build lasting customer relationships. You will offer expert guidance on our ready-to-wear collections, ensuring that every client’s experience is tailored, memorable, and aligned with the brand’s standards of excellence. A minimum of 2-3 years of experience in the RTW sector is required to support your success in this role, allowing you to contribute meaningfully to our team and uphold the brand’s prestigious reputation.
Key Responsibilities:
- Client Relationship Management: Proactively engage with clients to understand their preferences, style, and needs, ensuring a highly personalized shopping experience. Maintain and update client books meticulously, recording detailed client profiles, preferences, purchase history, and special notes. Build and nurture long‑term relationships with clients, emphasizing loyalty and trust. Regularly follow up with clients through personalized emails, calls, and messages to inform them of new collections, exclusive events, and special offers.
- Sales and Product Expertise: Deliver exceptional sales service by showcasing in‑depth knowledge of the ready‑to‑wear collection, including fabrics, fit, craftsmanship, and styling. Assist clients in selecting items that align with their style and needs, providing personalized recommendations and styling advice. Upsell and cross‑sell products when appropriate to maximize sales while ensuring client satisfaction.
- Client Book Development: Actively grow the client book by identifying and engaging potential high‑net‑worth clients. Ensure accurate and up‑to‑date client information is recorded in the system after each interaction. Utilize client book data to anticipate client needs and personalize future interactions effectively.
- Store Presentation and Merchandising: Ensure the sales floor and displays are impeccably maintained, reflecting the luxury image of the brand. Keep the ready‑to‑wear section organized, clean, and visually appealing always. Participate in visual merchandising updates and ensure the presentation aligns with seasonal campaigns and brand standards.
- Event Participation and Execution: Support and participate in in‑store events, private client viewings, and exclusive launches. Assist in the planning and execution of client‑focused events, ensuring all guests receive outstanding service.
- Team Collaboration: Work closely with the sales team and other departments to ensure a seamless client experience. Share client insights and feedback with management to help enhance service quality and product offerings.
Qualifications:
- Previous experience in luxury retail, preferably in ready‑to‑wear fashion.
- Previous experience in the Knightsbridge market with existing client book preferred.
- Proven track record in sales and client relationship management.
- Exceptional communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Passion for fashion, luxury retail, and delivering outstanding client experiences.
- Ability to work flexible hours, including evenings and weekends, as required.
Sales Associate– Luxury Retail in London employer: Erdem
Contact Detail:
Erdem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate– Luxury Retail in London
✨Tip Number 1
Network like a pro! Attend luxury retail events and connect with industry insiders. We all know that who you know can be just as important as what you know, so don’t be shy about making those connections.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for luxury retail shine through. We want to see how you can bring that personal touch to client relationships.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some role-playing with friends or family. We recommend simulating client interactions to showcase your sales skills and product knowledge.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at ERDEM Sloane Street.
We think you need these skills to ace Sales Associate– Luxury Retail in London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm for fashion and how you've delivered exceptional client experiences in the past.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in ready-to-wear fashion and any existing client relationships you have, as this will show us you're a perfect fit for our team.
Be Personable and Engaging: Remember, we’re looking for someone who can build lasting relationships with clients. Use your application to showcase your communication skills and ability to connect with people on a personal level—this is key in luxury retail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Erdem
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in the ready-to-wear collections offered by the brand. Familiarise yourself with the fabrics, fit, and craftsmanship. This knowledge will not only impress your interviewers but also show that you’re genuinely passionate about luxury retail.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in previous roles. Think about specific instances where you went above and beyond for a client. This will demonstrate your ability to provide personalised service and grow a client book, which is crucial for this position.
✨Dress the Part
As a Sales Associate in luxury retail, your appearance matters. Dress in a way that reflects the brand’s image and standards. This not only shows your understanding of the luxury market but also sets the tone for how you’ll represent the brand to clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, client engagement strategies, or upcoming collections. This shows your interest in the role and helps you assess if the company aligns with your career goals.