At a Glance
- Tasks: Manage and optimise content for ERDEM's ecommerce platform, ensuring a seamless user experience.
- Company: Join ERDEM, a bold London-based fashion house known for its unique style and sustainable growth.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration.
- Other info: Experience with Shopify and project management tools is a plus; passion for fashion is essential.
- Why this job: Be part of a creative team that impacts global fashion while enhancing customer experiences.
- Qualifications: Bachelor’s degree in Marketing or related field; 2+ years in ecommerce content or digital merchandising.
The predicted salary is between 36000 - 60000 £ per year.
Title: Ecommerce UX and Content Executive (12 month FTC – Maternity Cover)
Reporting to: Senior Ecommerce Manager
Location: London
Our Company:
ERDEM is an independent house of bold fashion, based in London. Founded in 2005 by designer Erdem Moralioglu MBE, the brand has forged its own path within the industry. After appointing his first CEO in 2020, the company has begun its exciting growth journey to increase its visibility and expand its global footprint through Wholesale, Retail & eCommerce channels.
How we do things:
We truly believe our independence is one of our greatest strengths. It ensures we are agile and fast to market. Our team are convivial, dynamic and share the common goal of growing our brand in a sustainable way. Our product is worn by incredible women all over the world.
Key Responsibilities:
We are seeking a proactive, detail-oriented Ecommerce Content & Development Executive to support the day-to-day management of ERDEM’s ecommerce platform. This role will focus on maintaining a seamless user experience across ERDEM.com, managing development requests and optimising content updates across the site to align with trade, brand, and seasonal goals
Manage and update content across the ERDEM.com website, including homepage, navigation, landing pages, campaign assets, and collection pages in line with brand standards and trade goals.
Manage the ecommerce content calendar, working with marketing teams to ensure alignment across product drops, campaigns and site refreshes.
Assist in preparing content for new market launches or localisation initiatives, ensuring relevant navigation, messaging and assets are tailored to customer needs.
Work closely with the Ecommerce Trade Executive to ensure product launches, campaign assets and homepage updates are aligned and go live without issues.
Collaborate with Performance Marketing teams to optimise content structure, improve page load times, and ensure metadata and tagging are implemented correctly.
Collaborate with cross-functional stakeholders to inform all stakeholders of finalised retail buy, curate available assets and determine need for new imagery to support key stories and investments.
Support email and CRM campaign planning by ensuring relevant onsite content, categories and pages are live in time for campaign drops.
Monitor website performance and flag bugs or issues promptly for resolution, ensuring minimal disruption to the customer journey.
Help monitor and report on key performance metrics related to site engagement, bounce rate, and content-driven conversion opportunities.
Own the site enhancement briefing process and QA for our third-party development partner, ensuring tickets are prioritised, clearly scoped, and executed on time.
Support the execution of seasonal site enhancements, new features, and UX improvements, coordinating internal stakeholders and assisting in user testing as required.
Assist with the integration and QA of third-party tools and enhancements, such as personalisation modules, customer review systems or on-site recommendations.
Conduct regular audits of site content to ensure accuracy, consistency, and best-in-class presentation.
Requirements:
Bachelor’s degree in Marketing, Business, Digital Media or related field.
2+ years of experience in an ecommerce content, web operations or digital merchandising role, ideally in luxury or premium fashion.
Proven experience working with ecommerce CMS platforms (Shopify preferred)
Familiarity with project or ticketing management tools such as Trello, Jira or Asana.
Good understanding of UX principles, responsive web design, and how content structure affects conversion and engagement.
Comfortable with basic HTML/CSS principles and able to communicate effectively with developers.
Analytical mindset with experience using tools such as Google Analytics, Hotjar or similar to inform decisions.
Highly organised with exceptional attention to detail and the ability to prioritise tasks in a fast-paced environment.
Collaborative and communicative team player, comfortable working across departments.
Proactive and solutions-focused, with a genuine passion for fashion and delivering exceptional customer experiences.
Experience managing QA processes and conducting UAT (User Acceptance Testing) for site changes and new features, desirable.
Ecommerce UX and Content Executive (12 Month Fixed Term Contract) in London employer: Erdem
ERDEM is an exceptional employer that champions creativity and independence, fostering a dynamic work culture in the heart of London. Employees benefit from a collaborative environment that encourages professional growth and innovation, while being part of a brand that resonates with incredible women globally. With a focus on sustainability and agility, ERDEM offers unique opportunities to contribute to its exciting growth journey in the luxury fashion sector.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce UX and Content Executive (12 Month Fixed Term Contract) in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Erdem are looking for when hiring for a Ecommerce UX and Content Executive (12 Month Fixed Term Contract).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Erdem for the Ecommerce UX and Content Executive (12 Month Fixed Term Contract), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Erdem as a Ecommerce UX and Content Executive (12 Month Fixed Term Contract), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Erdem’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce UX and Content Executive (12 Month Fixed Term Contract).
We think you need these skills to ace Ecommerce UX and Content Executive (12 Month Fixed Term Contract) in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Erdem, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Erdem's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Erdem. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Erdem
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Erdem uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Erdem. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
