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- Tasks: Support and maintain AI infrastructure while monitoring systems and resolving incidents.
- Company: Era4, a mission-driven start-up focused on renewable energy and AI infrastructure.
- Benefits: Fully remote work, autonomy, and the chance to shape next-gen operations.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a team making a real impact on critical national infrastructure.
- Qualifications: Experience in infrastructure operations and Nvidia/GPU workloads essential.
The predicted salary is between 40000 - 50000 £ per year.
Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data‑centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public‑sector organisations.
We’re now looking for an Infrastructure Support Engineer (Linux) who can directly support key client workloads, carry out platform maintenance, upgrades and changes while monitoring systems, key metrics, triaging alerts and resolving incidents to maintain service availability. This engineer will also have the opportunity to contribute to the build and scaling of our internal operations and service desk functions.
Fully Remote (Business Hours, occasional OOH and on call as needed).
Responsibilities
- Manage day-to-day Infrastructure operations (monitoring, alert handling, maintenance). Nvidia / GPU workload experience essential.
- Coordinate with internal and external partners to ensure SLAs are met (Data Centre, Infrastructure Support, RMAs, Platform upgrades etc.)
- Provide technical expertise and contribute to the build out and configuration of our internal observability platform.
- Create and improve documentation around key operational activities.
- Identify and drive improvements in performance, stability, and security.
Required Experience
- Previous experience within infrastructure operations & platform maintenance.
- Direct exposure to running Nvidia / GPU workloads in production.
- Comfortable collaborating with internal and external stakeholders.
- Own the responsibilities of 3rd party suppliers.
Why Join Era4
You’ll be joining a mission-driven start‑up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.
Diversity & Inclusion
Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Infrastructure Support Engineer (Contract) in London employer: Era4
Contact Detail:
Era4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Engineer (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at Era4 or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got experience with Nvidia/GPU workloads, make sure to highlight that in conversations. Share specific examples of how you've tackled challenges in infrastructure operations.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to Era4 through our website and express your interest in the Infrastructure Support Engineer role. A little initiative goes a long way!
✨Tip Number 4
Prepare for the unexpected! Be ready to discuss not just your technical skills but also how you handle incidents and collaborate with teams. Show us you can keep things running smoothly under pressure!
We think you need these skills to ace Infrastructure Support Engineer (Contract) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Infrastructure Support Engineer. Highlight your experience with Nvidia/GPU workloads and any relevant infrastructure operations you've handled. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with AI infrastructure and how you can contribute to our mission at Era4. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: Don’t shy away from showcasing your technical expertise in your application. Mention specific tools, technologies, or methodologies you've used in past roles that relate to the responsibilities listed in the job description. We’re keen to see what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Era4
✨Know Your Tech Inside Out
Make sure you brush up on your Linux skills and Nvidia/GPU workload experience. Be ready to discuss specific scenarios where you've managed infrastructure operations or resolved incidents. The more you can demonstrate your technical expertise, the better!
✨Understand Their Mission
Era4 is all about combining renewable energy with AI infrastructure. Familiarise yourself with their projects and values. Showing that you understand their mission will not only impress them but also help you align your answers with what they’re looking for.
✨Prepare for Real-World Scenarios
Think of examples from your past work where you’ve handled monitoring, alert handling, or maintenance. Be ready to explain how you triaged alerts and resolved incidents. This practical experience will showcase your problem-solving skills and readiness for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about their internal observability platform or how they handle SLAs with partners. This shows your interest in the role and helps you gauge if the company culture aligns with your values.