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- Tasks: Support and maintain AI infrastructure while monitoring systems and resolving incidents.
- Company: Era4, a mission-driven start-up focused on renewable energy and AI infrastructure.
- Benefits: Fully remote work, high visibility with leadership, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace committed to operational excellence.
- Why this job: Join a team shaping the future of critical national infrastructure with real impact.
- Qualifications: Experience in infrastructure operations and Nvidia/GPU workloads is essential.
The predicted salary is between 40000 - 50000 £ per year.
Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data‑centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public‑sector organisations.
We’re now looking for an Infrastructure Support Engineer (Linux) who can directly support key client workloads, carry out platform maintenance, upgrades and changes while monitoring systems, key metrics, triaging alerts and resolve incidents to maintain service availability. This engineer will also have the opportunity to contribute to the build and scaling of our internal operations and service desk functions. Fully Remote (Business Hours, occasional OOH and on call as needed).
Responsibilities- Manage day-to-day Infrastructure operations (monitoring, alert handling, maintenance).
- Nvidia / GPU workload experience essential.
- Coordinate with internal and external partners to ensure SLAs are met (Data Centre, Infrastructure Support, RMAs, Platform upgrades etc.).
- Provide technical expertise and contribute to the build out and configuration of our internal observability platform.
- Create and improve documentation around key operational activities.
- Identify and drive improvements in performance, stability, and security.
- Previous experience within infrastructure operations & platform maintenance.
- Direct exposure to running Nvidia / GPU workloads in production.
- Comfortable collaborating with internal and external stakeholders.
- Own the responsibilities of 3rd party suppliers.
You’ll be joining a mission-driven start‑up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.
Diversity & InclusionEra4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Infrastructure Support Engineer (Contract) employer: Era4
Contact Detail:
Era4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Engineer (Contract)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Nvidia/GPU workloads, make sure to highlight that in conversations. Share examples of how you've tackled challenges in infrastructure operations to really impress potential employers.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to the hiring manager or team members. Ask questions about the company culture or the projects they’re working on. It shows genuine interest and can set you apart from other candidates.
✨Tip Number 4
Keep it real with your online presence. Make sure your LinkedIn profile is up-to-date and reflects your skills in infrastructure support. Also, consider sharing relevant articles or insights to showcase your knowledge and passion for the field.
We think you need these skills to ace Infrastructure Support Engineer (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with infrastructure operations and Nvidia/GPU workloads. We want to see how your skills match what we're looking for, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our mission at Era4. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: In your application, don’t forget to mention any specific tools or technologies you’ve worked with that relate to platform maintenance and monitoring. We’re keen to know how you can help us maintain service availability!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Era4
✨Know Your Stuff
Make sure you brush up on your Linux skills and Nvidia/GPU workload experience. Be ready to discuss specific scenarios where you've managed infrastructure operations or resolved incidents. The more examples you can provide, the better!
✨Understand Their Mission
Era4 is all about combining renewable energy with AI infrastructure. Familiarise yourself with their projects and values. Showing that you understand their mission will demonstrate your genuine interest in the role and the company.
✨Prepare for Technical Questions
Expect technical questions related to platform maintenance and monitoring systems. Practice explaining how you handle alert triaging and incident resolution. Being able to articulate your thought process will impress the interviewers.
✨Show Your Collaborative Spirit
This role involves working with both internal and external partners. Be prepared to share examples of how you've successfully collaborated in the past. Highlighting your teamwork skills will show that you're a great fit for their culture.