At a Glance
- Tasks: Manage collections for 1,000 client invoices monthly and ensure timely payments.
- Company: Global Expansion, a leading global Employer of Record service provider.
- Benefits: Join a supportive team with a strong focus on innovation and work-life balance.
- Other info: Opportunity for growth in a collaborative and creative company culture.
- Why this job: Be part of a dynamic team making a real impact in global finance.
- Qualifications: Experience in credit control, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
ABOUT THE COMPANY
Global Expansion (www.globalexpansion.com), an independent subsidiary of Equus Software, is a global Employer of Record (EOR) service provider. We are experiencing rapid growth and are looking for a focused, positive, and energetic Client Services Manager to join our global team. At Global Expansion, we are passionate about delivering a Global EOR service that provides an exceptional employee experience and a flexible, comprehensive solution for our clients. We currently support our clients in over 160 countries with the ability to hire in 214 countries and territories worldwide. Our team is distributed across North America, Europe, Africa and Asia.
ABOUT THE ROLE
The Credit Controller is responsible for the timely collection of approximately 1,000 client invoices per month across GX's global client base. The Credit Controller will own the full collections process from invoice due date to cash received and will be the primary point of contact for clients on payment matters.
Please note: Candidates must have the right to work and be located within the UK.
WHAT YOU WILL OWN
- Collections: Manage end-to-end chase process for all outstanding client invoices across the portfolio.
- Aged debt ledger: Maintain an accurate and up-to-date aged debt report, reviewed weekly with the transactions team lead.
- Days Sales Outstanding (DSO): Track, report, and actively work to reduce DSO across the client base.
- Payment plans and escalations: Agree payment plans with clients where appropriate and escalating unresolved cases to the transactions team lead or Finance Business Partner.
- Dispute identification: Identify when a slow payment is a genuine dispute (rather than a cash flow issue) and escalate to the Finance Business Partner for resolution.
- Cash allocation: Allocate receipts accurately to the correct client invoices in the system.
- Client communication: Professional, relationship-aware communication with client finance teams on all payment matters.
- Reporting: Produce weekly aged debt and DSO reports for the Transactions Manager.
WHAT WE ARE LOOKING FOR
- Experience in credit control or collections: Proven experience in a dedicated credit control or collections role.
- Multi-currency: Familiarity with multi-currency collections is an advantage.
- Volumes: Experience managing a high-volume ledger (500+ invoices) preferred.
- Strong communication skills: Confident in client-facing conversations about overdue payments, including escalation calls.
- High attention to detail: Accurate cash allocation and ledger management.
- Software: Strong Excel and financial systems skills; experience with credit management tools is an advantage.
- Industry: Experience in EOR, staffing, professional services, or a similarly complex billing model (strongly preferred).
WHY WORK WITH US?
It’s simple. We have an incredible team that is invested in our success. Innovation and creativity are at the top of our list of core values, along with compassion, integrity, and a willingness to get the job done. But we’re not just all about work. We have an exceptional company culture and a leadership team that genuinely believes in balance. We are building a team that is laser-focused on delivering the best Global EOR solution on the market and would love for you to join us.
Credit Controller employer: Equus Software
At Global Expansion, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation, compassion, and integrity. Our team is dedicated to supporting your professional growth while ensuring a healthy work-life balance, making it an ideal environment for those looking to thrive in the credit control field. With opportunities to engage with a diverse global client base and a commitment to employee well-being, joining us means becoming part of a passionate team focused on delivering outstanding service worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to managing high volumes of invoices and client communications.
✨Tip Number 3
Show off your skills! If you’ve got experience with financial systems or credit management tools, be ready to discuss them in detail. We love seeing candidates who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals to join our team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or collections, especially if you've managed high volumes of invoices. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention any experience with multi-currency collections if you have it!
Show Off Your Communication Skills:Since the role involves client communication, make sure to showcase your strong communication skills in your application. We love candidates who can confidently discuss payment matters and build relationships with clients.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Equus Software
✨Know Your Numbers
As a Credit Controller, you'll be dealing with a lot of figures. Brush up on your knowledge of Days Sales Outstanding (DSO) and how to manage aged debt reports. Be ready to discuss your experience with high-volume ledgers and how you've successfully reduced DSO in previous roles.
✨Showcase Your Communication Skills
This role requires strong client-facing communication, so prepare to demonstrate your ability to handle overdue payments professionally. Think of examples where you’ve navigated difficult conversations or resolved disputes effectively, as this will show your potential employer that you can maintain positive client relationships.
✨Familiarise Yourself with Multi-Currency Collections
If you have experience with multi-currency collections, make sure to highlight it during the interview. If not, do a bit of research on how it works and be prepared to discuss how you would approach managing invoices in different currencies. This shows your willingness to learn and adapt.
✨Prepare Questions About the Company Culture
Global Expansion values innovation and balance, so think of questions that reflect your interest in their company culture. Ask about team dynamics, how they support professional development, or what initiatives they have in place to foster creativity. This shows you’re not just interested in the role, but also in being part of their team.
