At a Glance
- Tasks: Be the heart of our ski trips, managing logistics and ensuring an unforgettable experience for school groups.
- Company: Equity, a passionate school tour operator with nearly 90 years of experience in travel.
- Benefits: Gain valuable experience, develop skills, and create lasting memories while working in a stunning location.
- Other info: Seasonal role from January to March 2027, with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact on students' ski adventures.
- Qualifications: Excellent customer service skills, knowledge of skiing, and experience working with children preferred.
The predicted salary is between 30000 - 40000 £ per year.
Equity is an ambitious school tour operator based in Brighton. For nearly 90 years, we’ve been working with schools, colleges and clubs to deliver bespoke trips all over the world, creating lasting memories. We have a diverse team of people who are passionate about travel and its ability to help people learn and grow. We're also a business that respects and develops its people - and that starts from the recruitment process where we commit to give feedback on every application received.
Our Ski Resort Reps are at the heart of every Equity ski trip, working closely with suppliers, guests and office staff to deliver an amazing experience for our groups. Your role begins before our guests even arrive, managing the logistics of their stay and ensuring we can deliver on our promises. After greeting our school groups at the airport you’ll support our party leaders throughout their stay and ensure they have everything they need for a successful, safe trip. You will organise lift passes and ski lessons and activities or excursions for the group such as bowling, ice skating and quizzes at the hotel. You’ll be on hand to resolve any issues that crop up and any requests the party leader may have.
We’re looking for people with excellent customer service skills and awareness of the needs of teachers leading our school groups. Ideally you will have experience working with children. The role requires someone with knowledge of the ski industry and the logistics of organising group ski trips. It’s beneficial if you have a good level of ski/snowboard ability so you can join in with ski lessons! Strong organisational skills are essential as are excellent all round communication skills. As this role is based in Claviere, Italy, ideally you’ll be able to speak some Italian and have some knowledge of the local resort.
First and foremost you will have a positive, helpful and flexible approach and take pride in delivering an unforgettable ski holiday for our groups. You’ll be confident handling last minute changes and unforeseen events and be unfazed by long hours. Building and maintaining good relationships with guests and local suppliers will be something that comes naturally to you. You’ll have a full clean driving licence ideally with experience driving in Europe.
This is a seasonal role and you’ll need to be available from January 2027 until March 2027. We are also particularly welcoming applications from candidates with European and Irish passports. To apply for this role you must have the right to work in the UK. This includes a permanent UK address, UK bank account, have a national insurance number and hold a UK passport/suitable visa. You will also need to complete a DBS check before starting the role.
We're open to applications from all backgrounds. We are a Disability Confident Employer and if we need to make any adjustments during the selection process just let us know.
Ski Resort Representative employer: EQUITY
Equity is an exceptional employer that values its diverse team and fosters a supportive work culture, particularly for those in the Ski Resort Representative role. With nearly 90 years of experience in creating memorable travel experiences, we prioritise employee development and offer opportunities for growth within our dynamic environment. Working in Claviere, Italy, you will enjoy the unique advantage of being immersed in a beautiful ski resort while contributing to unforgettable trips for school groups.
StudySmarter Expert Advice🤫
We think this is how you could land Ski Resort Representative
✨Get on the Ground
During the busy travel season, hitting the pavement can pay off big time. Walk into local travel agencies, hotels, and tour companies, CV in hand, and chat with staff face-to-face. It's all about making that personal connection that could get us in the door at places like EQUITY.
✨Tap into Holiday Job Fairs
Keep an eye out for seasonal job fairs, especially around spring. These events are perfect for connecting with companies looking to hire for their summer rush, and it’s a great chance to meet recruiters from EQUITY directly and showcase your enthusiasm face-to-face.
✨Join Local Tourism Communities
Get involved in local tourism and travel groups on social media or community forums. Engaging in these groups can lead to insider information about seasonal openings, especially at local hotspots that might not advertise widely but are looking to hire for the busy months.
✨Show Off Your Passion
Don’t just send out applications blindly—let your love for travel shine through! If you get a chance to interview, share personal travel experiences that relate to the role, and express why you want to work particularly with EQUITY. It’ll set you apart from the crowd.
We think you need these skills to ace Ski Resort Representative
Some tips for your application 🫡
Show Off Your Travel Know-How:In the travel and tourism industry, showcasing your knowledge about destinations, cultural insights, or travel trends can really set you apart. Include any relevant experience or certifications, like first aid or travel planning courses, to let us know you’re passionate and clued up about travel!
Share Your Seasonal Availability:Since it's a seasonal role, make sure to clearly outline your availability in your application. We want to know when you can jump in and help us create amazing experiences for our guests, so be upfront about your schedule!
Add a Personal Touch to Your Cover Letter:Use your cover letter to tell us why you're excited about this specific role at EQUITY. Share a travel experience that shaped your perspective or a phrase that truly captures your adventurous spirit - we love personal stories and your enthusiasm will shine through!
Highlight Relevant Skills and Experience:Whether it’s customer service or working with international clientele, make sure your CV reflects any skills that are pivotal in travel and tourism. We’re looking for friendly and adaptable individuals, so don’t leave out that part-time job in hospitality or any volunteer work that shows you’re ready to face new challenges!
How to prepare for a job interview at EQUITY
✨Show Your Passion for Travel
When we’re applying for a seasonal role in the travel and tourism industry, it’s key to let your passion for travel shine through. Share your experiences and favourite destinations; it shows you genuinely understand the industry and can connect with customers who are eager to explore.
✨Know Your Tools
Understanding the tools and platforms used in travel and tourism can give you an edge. Familiarise yourself with booking systems or popular travel apps that the company might use – it’ll show you're ready to hit the ground running instead of needing a crash course in tech.
✨Emphasise Flexibility
As this is a seasonal job, we need to demonstrate our flexibility in terms of hours and roles. Be ready to discuss how you can adapt to peak times and willingness to take on different responsibilities during busy periods—this can set you apart from other candidates.
✨Prepare for Customer Scenarios
Be ready to tackle role-play scenarios during interviews where you have to deal with customer queries or resolve travel issues. Practising these situations can help us communicate our problem-solving skills and customer service approach effectively.
